Field Operations Supervisor

10 hours ago


Chico, California, United States DigitalPath Full time
Job Title: Field Operations Supervisor

Join DigitalPath, the leading Wireless Internet Service Provider (WISP) in California, as a Field Operations Supervisor. As a key member of our team, you will play a pivotal role in promoting our core values, setting a positive example, and effectively communicating our culture to your team.

Key Responsibilities:
  • Coordinate team activities, including customer installations, service calls, and site inspections, ensuring efficient task completion.
  • Oversee Field Teams, spanning multiple counties, including newly expanded service areas, while managing administrative duties like timecards, reviews, and per diems.
  • Guide and support your team, fostering their development, and ensuring a productive and positive work environment.
  • Supervise direct reports, selecting, assigning, and coordinating work and overtime schedules, ensuring employees' work maintains safety and efficiency.
  • Lead communication efforts during emergencies, injuries, and other incidents, and perform timely, fair, and non-discriminatory evaluations of direct reports' performance.
Requirements:
  • High School Diploma or equivalent.
  • Valid Driver's License with a clean driving record (0 to 1 point and no DUIs).
  • Experience in wireless installation for residential and business customers, including terminating CAT6 cable, setting up small networks, and mounting hardware.
  • 3 years of formal supervisory job experience preferred, but not required.
  • Solid computer skills with Office 365 and stand-alone applications like Excel, Word, and Teams.
  • Proven ability to adhere to all safety standards and promote a safe working environment.
Benefits:
  • Health and Dental group insurance.
  • Life Insurance.
  • Vision reimbursement program.
  • Free Residential Internet Service (if you reside in the coverage area).
  • 401k - currently 4% employer match.
  • Vacation, Holiday, and Sick pay.
  • Employee Assistance Program (EAP).
  • Medical benefits available on the 1st of month after your start date.

DigitalPath offers a comprehensive benefits program to all eligible employees. Our facilities include an on-site cafeteria with daily lunches, company lunches/parties, and a dedicated game room for employees to rest and relax.

The pay range for this role is: $27 - $32 USD per hour (Headquarters).



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