Operations Director

1 day ago


Stuart, Florida, United States First Watch Restaurants Full time
Director of Operations Job Description

At First Watch Restaurants, we're seeking a highly skilled and experienced Director of Operations to join our team. As a key member of our leadership team, you will be responsible for driving the success of our operations across multiple locations.

Key Responsibilities:
  • Lead operational activities for a group of First Watch Restaurants, ensuring compliance with company guidelines and best practices.
  • Develop and train General Managers and Operations Managers to build and maintain successful teams.
  • Monitor and improve sales, profitability, and employee satisfaction across all locations.
  • Ensure the maintenance of a safe and harassment-free workplace in all restaurants.
  • Develop and implement effective manpower planning and recruitment strategies.
  • Collaborate with the Training General Manager to monitor progress and provide feedback.
  • Develop and manage budgets, including capital investments and General and Administrative expenses.
  • Promote First Watch outside the restaurant, building relationships and partnerships.
Requirements:
  • Bachelor's degree or equivalent in food and beverage, business, marketing, or management.
  • Five to seven years of progressive leadership experience in multi-unit restaurant industry operations.
  • Proven track record of achieving results and building successful teams.
  • Passion for providing excellent service and quality.
  • Ability to partner and build relationships while demonstrating leadership and integrity.
  • Extensive knowledge of industry principles, procedures, and best practices.
  • Ability to work well under pressure in a fast-paced, dynamic environment.

First Watch is an equal opportunity employer and is committed to providing reasonable accommodations to qualified individuals with disabilities. We encourage both prospective and current employees to discuss potential accommodations with the employer.


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