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Complimentary AM Attendant

2 months ago


Santa Clara, California, United States Aimbridge Hospitality Full time
Job Summary

The Complimentary AM Attendant is responsible for delivering exceptional service to guests in the hotel's breakfast area. This role requires a high level of attention to detail, speed, and accuracy in providing a warm and welcoming experience for guests.

Responsibilities
  • Provide exceptional service to guests in the breakfast area, ensuring a high level of satisfaction and loyalty.
  • Maintain a clean and organized breakfast area, adhering to hotel standards and regulations.
  • Prepare and serve food and beverages to guests, ensuring quality and presentation meet hotel standards.
  • Handle guest requests and complaints in a professional and courteous manner, escalating issues to management as necessary.
  • Work effectively as part of a team to ensure seamless service delivery and maintain a positive work environment.
Requirements
  • High school diploma or equivalent and/or experience in a hotel or related field preferred.
  • Ability to work a varied schedule, including evenings, nights, weekends, and holidays.
  • Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course, such as TIPS, as required by property.
  • Must be able to obtain and provide Food Handlers card as required by city/county/state.
Benefits
  • Competitive hourly rate: $16.00-$21.52 per hour.
  • Medical, dental, and vision coverage.
  • Short-term and long-term disability income.
  • Term life and AD&D insurance.
  • 401(k) retirement plan.