Customer Service Sales Associate

1 week ago


Suffolk, Virginia, United States Autopart International Full time

Position Overview:

As a vital member of our team at Autopart International, the Sales Associate plays a crucial role in delivering exceptional service to our customers. This entry-level position is designed to support our retail operations and contribute to achieving our sales objectives.

Key Responsibilities:

  1. Provide outstanding customer service during in-store visits and phone interactions.
  2. Meet personal sales targets while assisting the store in reaching its overall sales goals.
  3. Offer DIY services such as battery installations and wiper blade replacements.
  4. Maintain high standards of product presentation and operational efficiency within the store.
  5. Oversee inventory management tasks, including stock organization and cycle counts.

Additional Duties:

  1. Ensure cleanliness and organization of the store environment.
  2. Assist with stocking and replenishing merchandise.
  3. Safely deliver parts to customers as required.

Qualifications for Success:

  • Basic driving skills and familiarity with navigation.
  • Effective communication abilities to foster strong relationships with customers and team members.
  • Proficiency in using inventory systems and store equipment.
  • Knowledge of automotive parts and systems is advantageous.

Essential Skills:

  • Ability to communicate in English; proficiency in Spanish is a plus.
  • Strong mathematical skills for accurate transactions.
  • Flexibility to work various shifts, including evenings and weekends.

Physical Requirements:

This role involves a significant amount of walking and standing. Candidates must be able to lift and move items weighing up to 50 pounds regularly and occasionally up to 100 pounds. Vision requirements include the ability to see both close and far distances.

Work Environment:

The Sales Associate typically works indoors but may occasionally be exposed to outdoor conditions while performing tasks such as installations. The work environment is generally moderate in noise level.

Autopart International is committed to providing equal employment opportunities and does not discriminate against any employee or applicant based on protected characteristics.



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