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Customer Sales Representative

2 months ago

Suffolk, Virginia, United States Tile Giant Ltd. Full time

About Tile Giant Ltd.

Tile Giant Ltd. is a leading retailer of tiles and related products, with a strong presence in the UK market. We pride ourselves on providing excellent customer service and a wide range of products to meet the needs of our customers.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Sales Assistant. As a key member of our sales team, you will be responsible for providing exceptional customer service, handling customer inquiries, and assisting with sales transactions.

Key Responsibilities

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist customers with sales transactions, including processing payments and handling returns.
  • Maintain a high level of product knowledge, including tile types, finishes, and installation methods.
  • Work collaboratively with colleagues to achieve sales targets and provide a positive customer experience.
  • Contribute to the maintenance of a clean and organized store environment, including restocking shelves and tidying displays.

Requirements

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • High school diploma or equivalent required; post-secondary education in a related field an asset.
  • Previous retail or customer service experience an asset.
  • Ability to work a variety of shifts, including evenings and weekends.
  • Physical ability to lift up to 25 kg and stand for long periods.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • A dynamic and supportive work environment.
  • A discount on Tile Giant Ltd. products and services.

How to Apply

If you are a motivated and customer-focused individual who is passionate about providing excellent service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience.