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Customer Relations Manager

2 months ago

Suffolk, Virginia, United States Runwood Homes Group Full time

Job Summary

We are seeking a highly motivated and experienced Sales and Customer Relations Professional to join our team at Runwood Homes Group. As a key member of our sales team, you will be responsible for driving sales growth and delivering exceptional customer experiences.

Key Responsibilities

  • Develop and implement sales strategies to achieve occupancy targets and drive revenue growth.
  • Build and maintain strong relationships with customers, their families, and other stakeholders to ensure seamless move-ins and high-quality customer experiences.
  • Collaborate with the marketing team to develop and implement targeted marketing campaigns that drive sales and customer engagement.
  • Create and execute community engagement initiatives to build relationships with local schools, businesses, charities, and other organizations.
  • Develop and maintain a strong online presence through Google reviews and other digital channels.
  • Lead and coordinate regular marketing events and promotions to drive sales and customer engagement.
  • Ensure all administrative duties are completed efficiently and effectively, including petty cash management and record-keeping.

Requirements

  • Proven sales and customer relations experience in a similar industry.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and analytical skills.
  • Ability to travel as required.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual with a passion for sales and customer relations, we encourage you to apply for this exciting opportunity.