Patient Care Coordinator Float Full Time

19 hours ago


Portland, Oregon, United States Adventist Health Full time

Job Summary:

We are seeking a skilled Patient Care Coordinator to join our team at Adventist Health Portland. As a key member of our healthcare team, you will be responsible for coordinating a variety of admitting and clerical duties to facilitate the efficient processing and scheduling of patients for the department.

Responsibilities:

  • Coordinates admitting and clerical duties to facilitate efficient patient processing and scheduling
  • Provides communication with patients and visitors to promote high levels of overall satisfaction and quality of care
  • Performs duties in an outpatient location
  • Greets, receives, and escorts patients/visitors, and notifies necessary personnel of their arrival
  • Answers multiple phone lines and intercom, and communicates appropriately
  • Provides clerical support for departmental meetings, projects, and activities as needed
  • Completes and forwards all required information, charts, records, and documents as requested
  • Maintains department records, reports, statistics, and inventory of office supplies and equipment
  • Identifies current status of patient's insurance, as well as range of benefits
  • Collects co-payments and limits of services for all patients
  • Provides appropriate forms to billing and other departments
  • Assists with maintenance of hospital forms
  • Performs various confidential clerical duties, including data entry, obtaining patient's signature for needed documents and/or consents forms, filing, and answering phones
  • Helps schedule patient appointments
  • Obtains all necessary billing, insurance, and other demographic information
  • Informs patients of any preparations needed for examination, and reminds them of their preparations at time of appointment confirmation
  • Assists in scheduling appointments and making reservations for departmental needs such as classes, programs, and in-services
  • Keeps waiting rooms neat, clean, and organized
  • Communicates with those waiting
  • Monitors panels for alarms and reports to appropriate department
  • Provides coverage and/or assistance when necessary to maintain quality standards of the department
  • Compiles information for reports, manuals, handouts, and meetings as needed
  • Provides clerical support for department meetings and departmental activities
  • Assists with research and provides administrative support to special projects

Requirements:

  • High School Education/GED or equivalent
  • Associate's/Technical Degree in business, healthcare, or computer science or equivalent combination of education/related experience

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI, and OR), etc., as a condition of employment, and annually thereafter. Medical and religious exemptions may apply.



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