Customer Service Representative
6 days ago
We're committed to creating a positive work environment where our employees can grow and succeed.
As a Dunkin' franchisee, we prioritize our employees' success and offer competitive wages, a supportive team-oriented environment, and opportunities for growth.
Responsibilities
- Deliver exceptional customer service by providing a welcoming and efficient experience
- Maintain a clean and safe store environment, adhering to safety and sanitation standards
- Work collaboratively with the team to meet sales and customer satisfaction goals
- Provide accurate information about our products and services
- Assist with opening and closing store procedures, including cash handling and inventory management
About Dunkin'
Dunkin' is the world's leading baked goods and coffee chain, serving over 3 million customers daily. As a locally owned and operated Dunkin' franchise, we're dedicated to our community and our employees.
What We Offer
- Competitive hourly wage
- Opportunities for growth and advancement
- Benefits package, including health insurance, 401K, and PTO
- Discounts and perks, including cell phone and vision insurance
Requirements
- Prior experience in a cafe or quick-service restaurant environment
- Excellent communication and teamwork skills
- Ability to work in a fast-paced environment and meet productivity standards
- Availability to work a variety of shifts, including mornings, afternoons, and weekends
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