Customer Service Representative
4 weeks ago
Maid Right of New Rochelle seeks a highly skilled Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for effectively booking estimates and one-time cleanings, delivering exceptional customer service, and driving sales growth.
Key Responsibilities- Respond to and handle incoming telephone calls and web leads
- Sell Maid Right services by phone to potential customers
- Schedule estimates
- Make back-marketing phone calls to re-engage customers
- Increase the customer base to meet monthly standards
- Meet or exceed quarterly and annual sales goals
- Phone, computer, and communication skills
- Sales and customer service experience
- Able to work regular office hours
- Eligible to be employed in the U.S.
- Must be bondable; requires passing a criminal background check
- Insured for employee dishonesty; history void of dishonest, criminal, felonious acts or convictions
- Maintain professional appearance and demeanor consistent with the Maid Right image
- Attendance and participation in all staff meetings
- Abide by all rules, regulations, and policies
The Customer Service Representative will be required to frequently stand, carry and/or lift 15 lbs., walk, push, stoop, climb, bend, crouch, crawl, sit for long periods, reach above and below shoulder level; full use of hands, good finger dexterity, lifting from floor to waist and twisting of torso. Must be able to function in high-pressure situations, take legible handwritten notes where necessary, have correctable vision and hearing. Also includes environmental exposure to chemicals typically found in cleaning solutions, air conditioned/heated home environments, low to medium noise levels such as that typical of cleaning equipment operations, and lighting as found in typical home environments.
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Customer Service Representative
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