Resident Support Specialist
2 days ago
Provides a supportive environment for residents, staff, and visitors at the Lower Eastside Service Center, ensuring that outreach, crisis management, and life skills functions are effectively provided.
MAJOR DUTIES:- Greets and checks identifications of visitors, announcing them to residents and staff.
- Maintains a daily log of complaints and incidents in the building.
- Assists clients during home visits by outside agencies.
- Responds to emergencies by calling 911 and informing the Emergency Operator.
- Supports clients in developing skills for independence, community involvement, and improved quality of life.
- Addresses and accesses clients' needs in crisis situations, following protocols in the LESC Policy and Procedure handbook.
- Engages tenants in outreach and life skills regarding substance use, HIV/AIDS, and overall health.
- Accepts medication deliveries and ensures clients receive their medication.
- Assists clients with filling out complaint forms, work orders, and relays information to staff for follow-up.
- Answers central telephones and relays messages to staff and residents.
- Records and maintains a log of incidents.
- Monitors resident activity and ensures their safety.
- Assists program staff as needed.
Per Diem coverage as needed for shifts 8am-4pm, 4pm-12am, or 12am-8am.
RATE:Hourly Rate $18/hr.
LOCATION:Bronx and Manhattan locations available.
To be considered for this role, please include salary requirements with your resume/application submission.
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