Resident Support Specialist

2 days ago


Bronx, New York, United States Lower Eastside Service Center Full time
BASIC FUNCTION:

Provides a supportive environment for residents, staff, and visitors at the Lower Eastside Service Center, ensuring that outreach, crisis management, and life skills functions are effectively provided.

MAJOR DUTIES:
  • Greets and checks identifications of visitors, announcing them to residents and staff.
  • Maintains a daily log of complaints and incidents in the building.
  • Assists clients during home visits by outside agencies.
  • Responds to emergencies by calling 911 and informing the Emergency Operator.
  • Supports clients in developing skills for independence, community involvement, and improved quality of life.
  • Addresses and accesses clients' needs in crisis situations, following protocols in the LESC Policy and Procedure handbook.
  • Engages tenants in outreach and life skills regarding substance use, HIV/AIDS, and overall health.
  • Accepts medication deliveries and ensures clients receive their medication.
  • Assists clients with filling out complaint forms, work orders, and relays information to staff for follow-up.
  • Answers central telephones and relays messages to staff and residents.
  • Records and maintains a log of incidents.
  • Monitors resident activity and ensures their safety.
  • Assists program staff as needed.
SCHEDULE:

Per Diem coverage as needed for shifts 8am-4pm, 4pm-12am, or 12am-8am.

RATE:

Hourly Rate $18/hr.

LOCATION:

Bronx and Manhattan locations available.

To be considered for this role, please include salary requirements with your resume/application submission.



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