Customer Experience Lead

3 weeks ago


Gaithersburg, Maryland, United States Domino's Franchise Full time
Job Description

As a Shift Leader at Domino's Franchise, you will play a key role in driving sales growth, improving customer satisfaction, and maintaining high standards of quality. Your primary responsibilities will include:

  • Leading the team on duty and ensuring seamless service delivery.
  • Maintaining high standards of customer service and quality food products.
  • Communicating effectively with management and team members.
  • Greeting customers in person or via phone and taking orders professionally and promptly.

To succeed in this role, you must possess excellent written and verbal communication skills, superb ability to multi-task, and the ability to function in a dynamic, fast-paced environment. You should also be able to adjust to changing priorities, work independently and as part of a team, and lead the team on duty.


In terms of salary, we offer an estimated $45,000 - $60,000 per annum, depending on experience and qualifications. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, please submit your application. We look forward to hearing from you



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