Current jobs related to Salesforce Administrator - Washington, Washington, D.C. - First Book

  • Salesforce Cloud Administrator

    1 week ago

    Washington, Washington, D.C., United States PRIMUS Global Services, Inc Full time

    Job DescriptionSalesforce Cloud AdministratorWe are seeking a skilled Salesforce Cloud Administrator to manage user accounts, licenses, and security permissions across various Salesforce Clouds. The ideal candidate will have experience in system configuration, data management, campaign execution, and troubleshooting. Additionally, they will be responsible...

  • Salesforce Marketing Cloud Administrator

    7 days ago

    Washington, Washington, D.C., United States Parallel Partners Full time

    Job Title: Junior Salesforce Marketing Cloud AdministratorWe are seeking a highly skilled Junior Salesforce Marketing Cloud Administrator to join our team at Parallel Partners.The ideal candidate will have a strong background in Salesforce Marketing Cloud, with experience in developing customer journeys, managing data extensions, and operating within an...

  • Salesforce Marketing Cloud Administrator

    1 week ago

    Washington, Washington, D.C., United States Parallel Partners Full time

    Job Title: Junior Salesforce Marketing Cloud AdministratorAbout the Role:We are seeking a highly skilled Junior Salesforce Marketing Cloud Administrator to join our team at Parallel Partners. As a key member of our marketing team, you will be responsible for managing and optimizing our marketing campaigns using Salesforce Marketing Cloud.Key...

  • Junior Salesforce Marketing Cloud Administrator

    2 weeks ago

    Washington, Washington, D.C., United States Parallel Partners Full time

    Job Title: Junior Salesforce Marketing Cloud AdministratorWe are seeking a highly skilled Junior Salesforce Marketing Cloud Administrator to join our team at Parallel Partners. As a key member of our marketing team, you will play a crucial role in managing and optimizing our marketing campaigns, ensuring effective customer engagement, and driving a positive...

  • Salesforce Solutions Developer

    4 weeks ago

    Washington, Washington, D.C., United States Piper Companies Full time

    Piper Companies is seeking a skilled Salesforce Developer to join their professional services team in Washington DC. This is a hybrid position requiring full-time commitment.Key Responsibilities:Analyze business requirements for Salesforce solutions and develop technical specifications.Conduct workshops and interviews to understand business processes and...

  • Salesforce Solutions Architect

    2 weeks ago

    Washington, Washington, D.C., United States Piper Companies Full time

    Piper Companies is seeking a skilled Salesforce Developer to join their professional services team in Washington DC. This is a hybrid position requiring full-time commitment.Key Responsibilities:Analyze business requirements for Salesforce solutionsConduct workshops and interviews to understand business processes and pain pointsTranslate business...

  • Salesforce Business Systems Analyst

    4 weeks ago

    Washington, Washington, D.C., United States Piper Companies Full time

    Piper Enterprise Solutions is currently seeking a skilled Salesforce Business Systems Analyst to join their team in a hybrid role, working 2 days in office and 3 days remotely. This position is ideal for individuals with a strong understanding of Salesforce functionality and business processes.Key Responsibilities:• Translate business requirements into...

  • Salesforce Developer

    2 weeks ago

    Washington, Washington, D.C., United States Underground Administration Full time

    Job Title: CRM DeveloperJob Summary: The Underground Administration is seeking a highly skilled CRM Developer to support its case/matter management platform. The ideal candidate will have extensive experience with CRM systems development, proficiency in ServiceNow and Salesforce configuration, and a strong background in integration with mission partner data...

  • Salesforce Developer

    2 weeks ago

    Washington, Washington, D.C., United States Underground Administration Full time

    Job Title: CRM DeveloperJob Description: The Underground Administration is seeking a skilled CRM Developer to support its case/matter management platform.Key Responsibilities:Design, develop, and modify ServiceNow platform capabilities to meet the needs of the National Security Division.Develop and maintain Salesforce as a case/matter management platform,...

  • Salesforce Developer Senior

    4 weeks ago

    Washington, Washington, D.C., United States Serigor Inc. Full time

    Job Title: Salesforce Developer SeniorWe are seeking an experienced Salesforce Developer Senior to join our team at Serigor Inc. in Washington, DC. This is a 12-month+ contract opportunity.Job Description:The ideal candidate will have a strong background in Salesforce development, with a minimum of 8 years of software development experience and 4 years of...

  • Salesforce Developer Senior

    2 weeks ago

    Washington, Washington, D.C., United States Serigor Inc Full time

    Salesforce Developer Senior Job DescriptionAt Serigor Inc, we are seeking an experienced Salesforce Developer Senior to join our team. As a key member of our development team, you will be responsible for designing, coding, testing, and implementing new Salesforce software applications to meet project objectives and support new or expanding business...

  • Salesforce Developer Senior

    2 weeks ago

    Washington, Washington, D.C., United States Serigor Inc Full time

    Salesforce Developer Senior Job DescriptionAt Serigor Inc, we are seeking a highly skilled Salesforce Developer Senior to join our team. As a key member of our development team, you will be responsible for designing, coding, testing, and implementing new Salesforce software applications to meet project objectives and support business growth.Key...

  • Salesforce Solutions Manager

    2 weeks ago

    Washington, Washington, D.C., United States Food & Water Watch Full time

    Job Title: Salesforce Solutions ManagerFood & Water Watch is seeking a highly skilled Salesforce Solutions Manager to join our Technology team. The successful candidate will be responsible for designing, developing, and maintaining custom solutions within Salesforce using Apex, Visualforce, and Lightning components.Key Responsibilities:Design and develop...

  • Salesforce Developer Senior

    1 week ago

    Washington, Washington, D.C., United States Serigor Inc Full time

    Job Title:Salesforce Developer SeniorJob Description:The client is looking for an experienced Salesforce developer who is always looking for new ways to solve problems, meet challenges and improve software capability and functionality.The Salesforce developer will design, code, test and implement new Salesforce software applications to meet project...

  • Salesforce Technical Solutions Manager

    4 weeks ago

    Washington, Washington, D.C., United States Highlight Technologies Full time

    Job Title: Certified Salesforce AdministratorWe are seeking an experienced Technology Manager to provide expertise in implementing Salesforce technical solutions in a contact center environment.Responsibilities:Manage IT projects within contact center environmentImplement Salesforce technical solutionsImplement and manage intelligent IVR, Chatbot, live Chat,...

  • Senior Salesforce Software Developer

    2 weeks ago

    Washington, Washington, D.C., United States Marathon TS Full time

    Job Title: Senior Salesforce Software DeveloperJob Description:Marathon TS is seeking an experienced Senior Salesforce Software Developer to join one of our federal projects supporting the Department of Transportation in Washington, D.C. This is a fantastic opportunity to leverage your previous Salesforce development experience and expertise. Your in-depth...

  • Salesforce Technical Solutions Manager

    2 weeks ago

    Washington, Washington, D.C., United States Highlight Technologies Full time

    Job Summary:We are seeking an experienced Salesforce Technical Solutions Manager to provide expertise in implementing Salesforce technical solutions in a contact center environment. The ideal candidate will have a strong background in IT project management, Salesforce implementation, and contact center technology.Key Responsibilities: Manage IT projects...

  • Senior Salesforce Developer

    1 week ago

    Washington, Washington, D.C., United States Dentsu Full time

    Job DescriptionAt Dentsu, we're seeking a skilled Salesforce Commerce Developer to join our team. As a key member of our ecommerce team, you'll be responsible for delivering high-quality code solutions to meet client needs in the implementation, enhancement, and support of ecommerce platforms.Key ResponsibilitiesUnderstand client requirements and develop...

  • Salesforce Declarative Developer

    2 weeks ago

    Washington, Washington, D.C., United States Slalom Full time

    Job DescriptionAs a Salesforce Declarative Developer at Slalom, you will play a key role in designing and implementing scalable Salesforce solutions that meet business requirements. Your expertise will be instrumental in leading client sessions to gather and document business requirements, developing implementation estimates and plans, and participating in...

  • Certified Salesforce Technical Architect

    2 weeks ago

    Washington, Washington, D.C., United States Highlight Technologies Full time

    Job Summary:Highlight Technologies is seeking an experienced Technology Manager to provide expertise in implementing Salesforce technical solutions in a contact center environment.Key Responsibilities:Manage IT projects within contact center environmentImplement Salesforce technical solutionsImplement and manage intelligent IVR, Chatbot, live Chat, VOIP...

Salesforce Administrator

2 months ago

Washington, Washington, D.C., United States First Book Full time
About the Position

First Book is seeking a highly skilled Salesforce Administrator to join our technology team. As a key member of our team, you will be responsible for maintaining and enhancing our Salesforce CRM to support corporate sales pipelines, eCommerce distribution operations, donor management, and customer support processes.

Key Responsibilities
  • Salesforce Sales and Service: Collaborate with our sales and service teams to maintain and enhance Salesforce CRM to support corporate sales pipelines, eCommerce distribution operations, donor management, and customer support processes.
  • Ecommerce and Marketing Cloud: Implement and optimize ecommerce and marketing cloud solutions within Salesforce to drive eCommerce distribution campaigns, engage donors, and expand our reach to educators.
  • NPSP Fundraising: Customize and manage NPSP (Nonprofit Success Pack) to support fundraising activities, donor relations, and reporting requirements.
  • Retail Management Solution: Implement and maintain retail management solutions within Salesforce including case management, order management, inventory management and reporting for eCommerce Operations.
  • Signature Success: Partner with stakeholders across departments to ensure successful adoption of Salesforce solutions, aligning with our organizational goals and objectives.
  • Reporting and Dashboards: Develop and optimize reporting capabilities to provide actionable insights and drive data-driven decision-making for our key programs.
  • Automation: Identify opportunities for process automation and workflow optimization using Salesforce automation tools, such as Process Builder, Flow, and Lightning App Builder.
  • Financial Management: Manage enhancements and automation to Accounting Seed our financial management package that is built on Salesforce.
  • Data Clean Up and Accuracy: Implement data cleaning processes and ensure data accuracy and integrity within Salesforce CRM to support informed decision-making and program evaluation.
  • Training and Development: Provide training and support to staff members at all levels, promoting better use of Salesforce and fostering a culture of continuous learning and improvement.
  • Stakeholder Engagement: Collaborate with cross-functional teams, including program managers, educators, and community partners, to gather requirements, prioritize initiatives, and drive successful Salesforce implementations and enhancements.
  • Daily Administration: Manage multiple user setup, profiles and roles, customization of objects, fields, record types, page layouts and validations within First Book Salesforce database.
Qualifications
  • Minimum of 3 years of experience as a Salesforce Administrator required with demonstrated expertise in implementing and customizing Salesforce solutions.
  • Proficiency in data integration, reporting, and analytics tools, including Tableau or similar BI (Business Intelligence) platforms.
  • Strong understanding of ecommerce and marketing principles required, with experience implementing ecommerce solutions within Salesforce.
  • Experience working in the nonprofit sector and familiarity with NPSP (Nonprofit Success Pack) is desirable.
  • Excellent communication skills and ability to collaborate effectively with stakeholders at all levels, including staff and community partners.
  • Proven track record of driving process improvements, automation, and user adoption initiatives within Salesforce CRM.
  • Experience with retail management solutions and financial management within the Salesforce environment.
  • Close attention to detail, and ability to work independently, as well as part of a team, on multiple projects simultaneously.
Preferred Qualifications
  • Experience with Accounting Seed and Scribe.
  • Experience with Classy, Pardot and other SF ecosystem tools.
  • Experience with Salesforce AI Tools.
  • Experience with programming languages such as PHP, SQL, JavaScript, HTML, APEX.
Education
  • Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field.
  • Salesforce Administrator certification (ADM 201) required; additional certifications such as Sales Cloud Consultant, Service Cloud Consultant, or Marketing Cloud Consultant preferred.