Restaurant Operations Manager

7 days ago


Sugar Land, Texas, United States Sonic Full time

Job Summary:

The Assistant General Manager is responsible for assisting the General Manager in managing the daily operations of the restaurant to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the Sonic Drive-In.

Key Responsibilities:

  • Team Management: Hire, train, supervise, manage, direct, and develop Great People ready to serve a SuperSONIC experience to every guest.
  • Guest Satisfaction: Ensure every guest leaves the lot satisfied every time by maintaining high standards of quality, cleanliness, and service.
  • Operations Management: Manage the majors: food and paper, labor, and guest service to ensure efficient and effective operations.
  • Safety and Sanitation: Maintain and enforce Sonic safety and sanitation standards to ensure a safe and healthy environment for guests and employees.
  • Compliance: Relentlessly comply with all federal, state, and local laws and regulations.

Requirements:

  • Leadership and Communication: Excellent leadership and communication skills to effectively manage and motivate the team.
  • High Standards: High standards for self and the team to ensure quality and excellence in all aspects of the job.
  • Positive Attitude: Positive attitude, especially during rushes or stressful situations, to maintain a positive and upbeat atmosphere.
  • Resiliency: Resiliency to try different approaches to solve problems and work to get better every day.
  • Learning and Growth: Eagerness to learn and grow professionally and personally.
  • Task Management: Ability to prioritize and complete tasks accordingly.
  • Communication Skills: Effective communication skills; basic math and reading skills.
  • Flexibility: Willingness to work irregular hours, including nights, weekends, and/or holidays.


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