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Restaurant Operations Manager
2 months ago
Job Summary
We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Starboard Group Management Company. As an Assistant General Manager, you will be responsible for managing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.
Key Responsibilities
- Restaurant Environment Management
- Ensure prompt, friendly service to customers according to company guidelines.
- Direct overall activities and performance of Team Members on a shift-by-shift basis.
- Breed a culture that aligns with our company's Vision and Mission statement.
- Respond promptly to customer complaints and refer them to the General Manager as needed.
- Guest Experience
- Prioritize guest experience and strive for 100% table visitation.
- Enforce alcohol awareness and ensure compliance with company policies.
- Inventory Management
- Maintain adequate departmental inventory levels.
- Ensure product preparation and presentation meet company standards.
- Team Member Management
- Promote quality recruitment and referrals of potential management candidates.
- Develop and implement training procedures for new managers.
- Assess Team Member performance and provide feedback.
- Conduct thorough interviews and demonstrate proper execution of training systems.
- Cost Control
- Responsible for controlling costs in assigned departments.
- Maintain and control company assets.
- Ensure compliance with local, state, and federal laws and regulations.
- Development
- Responsible for the development of Assistant Managers, Kitchen Professionals, and Key Hourly Team Members.
- Inspire cooperation and teamwork from Team Members.
- Develop goals and action plans for personal and professional growth.
Requirements
- Proven experience in restaurant management.
- Excellent leadership and communication skills.
- Ability to work in a fast-paced environment.
- Strong problem-solving and analytical skills.
What We Offer
- Competitive salary and benefits package.
- Opportunities for career growth and development.
- A dynamic and supportive work environment.