Digital Marketing Program Manager

4 weeks ago


Bellevue, Washington, United States Tephra Full time
Job Title: Digital Marketing Program Manager

Job Summary:

We are seeking a highly skilled Digital Marketing Program Manager to join our team at Tephra. As a key member of our marketing team, you will be responsible for the coordination and execution of digital marketing programs, including ownership of the build and deployment of various marketing programs.

Key Responsibilities:

* Coordinate with various teams, including design, editorial, and client, to create a cohesive marketing calendar.
* Ability to perform and support all marketing campaign efforts, including segmentation, HTML production/testing, and quality assurance of all outbound campaigns across email.
* Collaborate with other teams (agencies & data) to maximize available resources for client support and successful outcomes.
* Track ongoing progress of projects and deliver timely updates to clients.
* Manage all technical aspects of marketing automation and CRM integration.
* Communicate issues and technical roadblocks effectively.

Requirements:

* 10+ years of campaign management skills, ability to multitask effectively, and work cross-functionally.
* 8+ years of experience with SFMC, AEM, ACS, Hubspot, Eloqua.
* Experience as a project manager in an agile project environment.
* Content / HTML experience – Content Testing and QA.
* Ability to thrive in a fast-paced, fluid environment.
* Intermediate MS Excel.
* Ability to multi-task and manage stakeholders within a dynamic business environment.
* Extremely detail-oriented approach with strong analytical skills.
* Extensive understanding of digital marketing business practices.
* Knowledge of end-to-end campaign management processes.
* Excellent technical & analytical skills with strong business acumen.
* Previous experience working with Microsoft will be an added advantage.
* Passion to drive improvement in the overall customer experience.
* Experience working across multiple agencies/stakeholders and teams.
* Basic to intermediate SQL skills and ability to query multiple data sources for debugging and troubleshooting.
* Familiar with project management tracking tools like Azure Dev Ops, MS Projects, Jira, etc.

Qualifications:

* 10-12 years of experience.
* Location for the position will be in Bellevue, WA.
* Bachelors or Master's Degree

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