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Customer Service Representative

4 weeks ago

Dayton, Ohio, United States Universal 1 Credit Union Full time
Job Description

At Universal 1 Credit Union, we're committed to delivering exceptional member service. As a Member Service Representative, you'll play a vital role in ensuring our members feel valued and supported.

Key Responsibilities:

  • Deliver excellent member service, responding to inquiries and resolving issues in a timely and professional manner.
  • Build trust with members by demonstrating a deep understanding of their financial needs and making personalized recommendations.
  • Operate related computer applications and business equipment with ease, ensuring seamless transactions and accurate record-keeping.

Requirements:

  • High school diploma or equivalent.
  • 1 year of customer service experience, with 6 months of cash handling experience preferred.
  • Financial institution experience is a plus.

What We Offer:

  • A dynamic work environment with opportunities for growth and development.
  • A competitive salary and benefits package.
  • The chance to make a real difference in the lives of our members.