Medical Office Coordinator

1 day ago


Colorado Springs, Colorado, United States Colorado Springs Orthopaedic Group Full time
Job Summary

We are seeking a highly organized and detail-oriented individual to join our team as a Medical Front Desk Representative. This role is responsible for providing exceptional patient service, ensuring accurate and efficient processing of patient information, and maintaining a professional image of Colorado Springs Orthopaedic Group.

Key Responsibilities
  • Patient Check-In: Greet patients and visitors in a prompt, courteous, and helpful manner, ensuring a positive first impression of our practice.
  • Demographic and Insurance Verification: Verify patient demographic and insurance information, updating as necessary in our electronic medical record (EMR) system.
  • Waiting Area Management: Oversee the waiting area, coordinate patient flow, and report any issues to the immediate supervisor.
  • Document Scanning and Preparation: Scan patient documents, insurance cards, and photo identification into the EMR system, and prepare and distribute necessary paperwork to patients.
  • Communication and Follow-Up: Contact billing for patient inquiries, prepare and verify daily deposits for billing, and complete daily reminder calls for patient appointments.
  • HIPAA Compliance: Obtain HIPAA release documentation, verify patient identity for prescription pickup, and update insurance information as needed.
Requirements

We require a minimum of 1 year of customer service experience and 1 year of medical experience (preferred). If you are a detail-oriented and organized individual with excellent communication skills, we encourage you to apply.



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