Brand Protection Specialist

2 months ago

Tallahassee FL USA, United States Ecolab Full time

About the Role

Ecolab is seeking a highly skilled Brand Protection Specialist to join its EcoSure division, a leading provider of brand protection programs, to drive operational excellence and help our clients grow their business. Our team of experts is dedicated to providing best-in-class, comprehensive on-site visits, and teaching and coaching to help our clients maintain the highest standards.

Key Responsibilities

  • Conduct a variety of brand protection visits at client locations using a foundation of consulting, coaching, and training to meet the unique expectations and program requirements of the clients and help protect their brand and delight their guests
  • Adhere to HIPPA guidelines (where applicable) while completing operational visits within hotels, restaurants, convenience stores, the education sector, healthcare and senior living facilities by interacting with staff and residents
  • Develop and deliver summary presentations of assessment findings, areas of improvement, and recommendations to client leadership
  • Partner with other EcoSure and Ecolab teams to solve client challenges
  • Complete a budgeted number of visits each week, delivering an exceptional client experience
  • Utilize a tablet, Microsoft Suite, and Customer Relationship Management (CRM) technology to ensure efficient planning and perform essential job functions
  • Support the growth initiatives of our company and our clients

Requirements

  • High school diploma and 2 years of hospitality industry-related experience
  • Position requires a current and valid Driver's License
  • No Immigration Sponsorship available

Physical Demands

  • Position requires the ability to be around, touch and potentially consume food made from or with animal products and/or top allergens
  • Position requires the ability to lift and carry 25 pounds
  • Position requires the ability to inspect client playgrounds by climbing, crawling in tight areas and going down tube slides
  • Essential duties of the position include bending, squatting, shifting and adjusting movement to assess areas low to the ground and above the head
  • Position requires the ability to stand and walk for extended periods of time in client locations
  • Position requires the ability to drive and/or fly to client locations as needed
  • Drive a company-paid vehicle as required to perform job duties (pre-employment and ongoing motor vehicle record checks will be performed to determine eligibility to drive a company vehicle)

Preferred Qualifications

  • Bachelor's degree in culinary, hospitality or business field
  • Multilingual (Spanish & French preferred)
  • High-level customer service and advanced consultative skills
  • Ability to work well under pressure, juggle tasks and work efficiently against deadlines
  • Strong planning and organizational skills and high attention to detail
  • Ability to work effectively without supervision, show initiative, good judgment, and superior decision-making and problem-solving skills

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