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Client Relations Associate
2 months ago
Are you eager to contribute positively to a dynamic organization? Do you seek a clear trajectory for professional growth? Are you skilled in building rapport with individuals?
POSITION OVERVIEW:
NCO Enterprise Inc is in search of a dedicated Customer Support Specialist who will collaborate with and promote the sustained success of our clientele. Your role will involve cultivating relationships within your designated area, engaging with pivotal decision-makers. You will act as a liaison between clients and various internal teams to guarantee the prompt and effective delivery of our services tailored to client requirements.
KEY RESPONSIBILITIES:
- Manage daily operations in sales, marketing, customer support, and campaign execution.
- Thrive in our leadership development program, progressing from Entry Level to Senior Management.
- Oversee the execution and delivery of a significant client's initiatives, optimizing performance, return on investment, and identifying growth opportunities.
- Take charge of all problem resolution, troubleshooting, client campaign inquiries, media planning, and critical implementations.
- Foster client relationships through exceptional service and balance their campaign objectives with your proactive strategies.
- Engage actively in team development, growth, and expansion initiatives.
