Learning Experience Manager

6 days ago


Nashville, Tennessee, United States Amazon Full time
About the Role

Amazon's Customer Service Learning team is seeking a highly skilled and experienced Instructional Design Program Manager to join their ranks. As a key member of the team, you will be responsible for designing and implementing high-quality training programs that support Amazon's customer service goals.

The ideal candidate will have a strong background in program management, instructional design, and adult learning theory. You will work closely with cross-functional teams to understand business needs and develop targeted training solutions. Your expertise in data-driven decision making and analytics will enable you to measure program effectiveness and drive continuous improvement.

We offer a competitive salary range of $94,400 - $195,600 per year, commensurate with experience and location. Our comprehensive benefits package includes medical, dental, and vision coverage, paid time off, 401(k) plan, and more.



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