Overnight Operations Manager

4 weeks ago


Redding, California, United States Planet Fitness Inc. Full time
Job Summary

The Overnight Lead (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. This role requires a strong ability to multitask, handle multiple priorities, and work effectively in a fast-paced environment.

Key Responsibilities

* Greet members, prospective members and guests, providing exceptional customer service and ensuring a positive member experience.
* Handle all front desk related activities, including answering phones, checking members into the system, and facilitating new member sign-ups.
* Maintain the neatness and cleanliness of the club, ensuring a safe and welcoming environment for members.
* Close shift for that business day and create an accurate bank deposit for the next day.

Requirements

* Customer service background preferred.
* Basic computer proficiency and ability to learn new software systems.
* A passion for fitness and health, with a strong desire to help others achieve their wellness goals.
* Upbeat and positive attitude, with excellent communication and interpersonal skills.
* Punctuality and reliability are essential for this role, as well as the ability to work effectively in a team environment.

Physical Demands

* Continual standing and walking during shift, with occasional lifting of up to 50 pounds.
* Ability to work 3rd shift (overnights) and occasional weekends.

Compensation

$16.00 per hour

Planet Fitness is committed to creating a positive and supportive work environment that fosters growth and development for all employees. If you are a motivated and customer-focused individual who is passionate about fitness and health, we encourage you to apply for this exciting opportunity.

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