Service Appointment Coordinator

2 weeks ago


Pawleys Island, South Carolina, United States Coastal Chevrolet Cadillac Nissan Full time
Become Part of Our Coastal Family

Are you eager to embark on a fulfilling career within a nurturing, family-oriented atmosphere? Coastal Chevrolet Cadillac Nissan, a distinguished third-generation dealership, is seeking a Full-Time Service Appointment Coordinator to join our vibrant team.

What We Seek:

If you possess excellent communication, organizational, and phone skills, and are adept with various computer applications, this position is tailored for you. As a Service Appointment Coordinator, you will manage incoming and outgoing service appointment inquiries, schedule appointments through our online platform, collaborate with service and parts personnel, and ensure that every customer interaction is exceptional.

The Perfect Candidate:
  • Embodies Our Coastal Values: Committed to delivering the finest dealership experience while upholding our core principles—Positivity, Integrity, Accountability, Service, Professionalism, and Growth.
  • Enjoys Customer Engagement: Proficient in managing appointments, addressing service inquiries, and providing outstanding service to each customer.
  • Is Technologically Proficient: Comfortable navigating computer systems and juggling multiple responsibilities seamlessly.
Requirements:
  • Customer Service Background: Demonstrated ability to engage and assist customers effectively.
  • Strong Phone Communication Skills: Clear and confident communicator over the phone.
  • Automotive Knowledge: Preferred but not mandatory.
  • Background Check and Drug Screening: Must meet these criteria and maintain a clean driving record.
  • Proficient Computer Skills: Familiarity with operating internal computer systems.
  • Professionalism and a Positive Attitude: Maintain a polished appearance and a welcoming demeanor.
  • Team-Oriented: Collaborative and supportive within a team setting.
What We Provide:

At Coastal, we value hard work and commitment. In addition to our unique internal recognition program, we offer a comprehensive benefits package that includes:
  • Medical and Prescription Coverage
  • Basic Life Insurance and 401(k)
  • Employee Assistance Program
  • Discounts on Vehicle Purchases, Parts, and Services
  • Paid Time Off
  • Supplemental Benefits: Dental coverage, short-term and long-term disability, and supplemental life insurance.
  • Employee Recognition Programs
  • Ongoing Training: Through Coastal University and manufacturer resources.
  • Opportunities for Career Advancement
Join us at Coastal Chevrolet Cadillac Nissan, where you will be part of a family-focused team that values each member and strives for excellence in every interaction.

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