Customer Service Representative
1 week ago
At MSC Industrial Supply Co., we're committed to delivering exceptional customer experiences. As a Customer Care Representative - Omnichannel, you'll play a vital role in achieving this goal.
Key Responsibilities:- Process orders, troubleshoot issues, and complete returns via various inbound interaction types.
- Collaborate with vendors to source products and provide general web support.
- Utilize MSC processes and applications to identify and address customer needs.
- Deliver effortless customer experiences through personalized and profitable interactions.
- High school diploma or equivalent experience.
- Excellent customer service and sales skills.
- Proficiency in MSC systems, including AS400, Oceana, and the MSC website.
- Excellent communication skills, including the ability to speak and write standard business English.
We're a leading North American distributor of metalworking and MRO products and services. Our commitment to customer satisfaction and employee development makes us an ideal place to build a career.
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Customer Service Representative
1 week ago
Mableton, Georgia, United States MSC Industrial Direct Full timeCustomer Care RepresentativeAt MSC Industrial Supply Co., we're committed to delivering exceptional customer experiences. As a Customer Care Representative, you'll play a vital role in ensuring our customers receive the best possible service.Key Responsibilities:Process customer orders and resolve issues in a timely and efficient mannerCollaborate with...
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Customer Service Representative
2 weeks ago
Mableton, Georgia, United States MSC Industrial Direct Full timeJob Title: Customer Care RepresentativeAt MSC Industrial Supply Co., we're committed to delivering exceptional customer experiences. As a Customer Care Representative, you'll play a vital role in ensuring our customers receive the best possible service.Key Responsibilities:Process orders and troubleshoot issues in a contact center environmentCollaborate with...
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Customer Service Representative
2 weeks ago
Mableton, Georgia, United States MSC Industrial Direct Full timeJob Title: Customer Care RepresentativeAt MSC Industrial Supply Co., we are seeking a highly skilled Customer Care Representative to join our team. As a Customer Care Representative, you will be responsible for delivering exceptional customer experiences through various inbound interaction types, including phone calls, emails, and chats.Key...
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Customer Service Representative
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Customer Service Representative
2 weeks ago
Mableton, Georgia, United States MSC Industrial Direct Full timeJob SummaryWe are seeking a highly skilled Customer Care Representative to join our team at MSC Industrial Supply Co. This role is responsible for delivering exceptional customer experiences through various inbound interaction types, including calls and emails.Key ResponsibilitiesProcess orders, troubleshoot issues, and complete returns in a timely and...
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Customer Service Associate
1 week ago
Mableton, Georgia, United States MSC Industrial Supply Full timeKey Responsibilities:As a Customer Care Representative at MSC Industrial Supply, you will be responsible for assisting customers with product inquiries and orders. You will also resolve customer issues and complaints in a professional manner, providing product recommendations and solutions to meet customer needs. Additionally, you will process orders...
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2 weeks ago
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Mableton, Georgia, United States MSC Industrial Supply Full timeJob SummaryAs a Customer Care Representative at MSC Industrial Supply, you will play a critical role in delivering exceptional customer experiences. Your primary responsibilities will include:Key ResponsibilitiesProviding timely and accurate responses to customer inquiries and ordersResolving customer complaints and issues in a professional and courteous...
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