Retail Store Manager

6 days ago


Augusta, Maine, United States Veterans Canteen Service Full time
About the Role

We are seeking a highly motivated and experienced Retail Store Manager to join our team at the Veterans Canteen Service. As an Assistant General Manager, you will be responsible for leading our retail operations and ensuring the highest level of customer service.

Key Responsibilities
  • Promote Excellent Customer Service: Foster a positive and welcoming environment for our customers, ensuring their needs are met and exceeded.
  • Ensure Food Quality and Safety: Maintain high standards of food quality, restaurant cleanliness, and sanitation to ensure a safe and healthy environment for our customers.
  • Lead Retail Operations: Direct the Patriot Caf, Patriot Retail, and/or Patriot Brew in the VA Medical Center, ensuring efficient and effective operations.
  • Compliance and Inventory Management: Ensure day-to-day compliance to operational standards, manage inventory, labor costs, and budgets to optimize performance.
  • Develop Local Promotional Programs: Create and implement local promotional programs to drive sales and increase customer engagement.
  • Supervise and Develop Team Members: Lead and develop a high-performing team, providing guidance and support to ensure their success.
  • Reports to General Manager: Collaborate with the General Manager to achieve business objectives and drive growth.
What We Offer
  • Competitive Benefits: Enjoy a comprehensive benefits package, including medical, dental, vision, and life insurance, as well as a retirement savings plan.
  • Opportunities for Growth: Develop your skills and career with our organization, with opportunities for advancement and professional growth.
  • Work-Life Balance: Enjoy a healthy work-life balance, with flexible scheduling and opportunities for remote work.
Requirements
  • Minimum 2-3 Years of Retail Management Experience: Proven track record of building sales, increasing profits, and staff development.
  • Inventory Management and Cost Control: Experience with inventory management, supply cost, and shrinkage controls, as well as P&L management.
  • Leadership and Problem-Solving: Ability to assess business needs and problem-solve, with a strong focus on service and hospitality.
  • Computer Skills and Certifications: Proficient in Microsoft applications (Word, Excel, etc.) and experience with POS systems, with ServSafe certification required or obtained within 90 days of hire date.

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