Director of Operations and Strategic Development

3 weeks ago


Los Angeles, California, United States JWCH Institute Full time

Job Purpose:

The Director of Operations-SRCC manages and coordinates after-hours clinical services for a network of services for homeless individuals in Skid Row. This position works in collaboration with agency directors and under the direction of the Chief Operations Officer to develop and manage this network.

Main Responsibilities:

  • Manage and coordinate after-hours clinical services, ensuring compliance with Federal, State, and L.A. County standards.
  • Manage daily operations for a panel of medical specialists, including scheduling appointments, follow-ups, documentation, billing, data collection, and interactions with medical providers and other managers.
  • Engage with Independent Physician Associations (IPAs) and health plans to secure specialty referrals for patients in need of follow-up care.
  • Develop agreements as necessary for these services.
  • Implement a data system to monitor specialty care hub referrals and IPA specialty referrals, ensuring compliance and oversight.
  • Oversee ancillary services, including radiology, ultrasound, and CT scans.
  • Oversee and monitor Collaborative Partners, including the collection of reports and ensuring contract compliance.

Qualifications:

The ideal candidate will have a minimum of seven years of senior management experience in Federally Qualified Health Center (FQHC) Operations, Medical Multi-Specialty Practices, Nursing Operations/Administration, or a related healthcare leadership role. A preferred degree/license is a Registered Nurse Practitioner, Physician Assistant, Registered Nurse, and/or Master's in Business Administration, Healthcare Administration, Public Health, or a related healthcare field.

About JWCH Institute:

JWCH Institute is a leading provider of healthcare services to vulnerable populations, including homeless individuals in Skid Row. Our team is committed to improving the health status and well-being of our patients through a variety of programs and activities.

Benefits:

JWCH Institute offers competitive salaries, a monthly allowance for medical, dental, and vision premiums, sick leave, vacation time, 13 paid holidays, a 401(k) Safe Harbor Profit Sharing plan, mileage reimbursement, short-term and long-term disability plans, life insurance, and more.



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