Director of Field Services
4 weeks ago
Key Responsibilities:
- Manage a portfolio of projects which could include multiple technologies both generation and storage
- Lead negotiation of LTSA contracts with customers with assistance from procurement and legal and flow down scope of works with relevant T&C for subcontractors service providers and equipment suppliers
- Develop and launch a training program for field service technicians and managers
- Develop and launch a materials and tools tracking and inventory systems
- Develop and train team to lead RCA (root cause analysis) process to troubleshoot issues and mitigate failures
- Support product and project engineering teams in development of maintenance manuals and budgets
- Manage service providers and equipment suppliers ensuring maintenance requirements are being completed to maintain equipment uptime and availability per contract terms
- Develop performance KPI (key performance index) and work with asset management team to build into performance analytics and reporting cadence
- Develop best practices and tools for service execution and management
- Develop best EHS practices as applicable to services and ensure policies and procedures are followed
Requirements:
- Advanced degree in Engineering (Mechanical or Electrical) with management experience
- Minimum 8 years of experience in management of services and operations in renewable power generation or service focused organization that includes electrical, controls, and network communication systems
- Strong negotiation, facilitation, risk management, and consensus-building skills
- Knowledge of general and national codes and standards applicable to medium voltage power systems, Solar Energy or Energy storage systems is a plus
- Excellent verbal and written communication skills and the ability to interact professionally and influence positively a diverse group of executives, managers, and subject matter experts
- Proven ability to prioritize, manage multiple projects, and execute in a fast-paced and dynamic environment with a strong ownership mentality
- Must possess a valid driver's license with a driving record
- Must be able to travel to domestic locations as needed per project
- Demonstrated professional appearance and conduct
- Work will be performed in a standard office environment, in front of a computer monitor, and will involve sitting, bending, standing, walking, typing, and reaching
- Comfortable thriving in fast-paced, rapid growth environments
- A passion for sustainability, our mission, and our vision is a bonus
What We Offer:
- Annual bonus plan
- Restricted Stock Units (RSUs)
- 401K employer matching
- Comprehensive medical, dental, and vision plans for employees and family
- Flexible Spending Account
- Company-paid Life insurance, Short- and Long-term disability insurance
- Generous holiday allowance
- Flexible time off plus sick leave
- Reimbursement for home office equipment, phone, and internet expenses
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