Director of Field Services

4 weeks ago


Tysons Corner, Virginia, United States Energy Vault Full time
Job Summary: Energy Vault is seeking a Director, Field Services to manage a portfolio of projects executed by Energy Vault where Energy Vault has warranty obligations or hold LTSA contracts. The ideal candidate will have experience in managing services with full P&L responsibility from either Wind, Solar, Storage or other electrical generation resources.

Key Responsibilities:
  • Manage a portfolio of projects which could include multiple technologies both generation and storage
  • Lead negotiation of LTSA contracts with customers with assistance from procurement and legal and flow down scope of works with relevant T&C for subcontractors service providers and equipment suppliers
  • Develop and launch a training program for field service technicians and managers
  • Develop and launch a materials and tools tracking and inventory systems
  • Develop and train team to lead RCA (root cause analysis) process to troubleshoot issues and mitigate failures
  • Support product and project engineering teams in development of maintenance manuals and budgets
  • Manage service providers and equipment suppliers ensuring maintenance requirements are being completed to maintain equipment uptime and availability per contract terms
  • Develop performance KPI (key performance index) and work with asset management team to build into performance analytics and reporting cadence
  • Develop best practices and tools for service execution and management
  • Develop best EHS practices as applicable to services and ensure policies and procedures are followed

Requirements:
  • Advanced degree in Engineering (Mechanical or Electrical) with management experience
  • Minimum 8 years of experience in management of services and operations in renewable power generation or service focused organization that includes electrical, controls, and network communication systems
  • Strong negotiation, facilitation, risk management, and consensus-building skills
  • Knowledge of general and national codes and standards applicable to medium voltage power systems, Solar Energy or Energy storage systems is a plus
  • Excellent verbal and written communication skills and the ability to interact professionally and influence positively a diverse group of executives, managers, and subject matter experts
  • Proven ability to prioritize, manage multiple projects, and execute in a fast-paced and dynamic environment with a strong ownership mentality
  • Must possess a valid driver's license with a driving record
  • Must be able to travel to domestic locations as needed per project
  • Demonstrated professional appearance and conduct
  • Work will be performed in a standard office environment, in front of a computer monitor, and will involve sitting, bending, standing, walking, typing, and reaching
  • Comfortable thriving in fast-paced, rapid growth environments
  • A passion for sustainability, our mission, and our vision is a bonus

What We Offer:
  • Annual bonus plan
  • Restricted Stock Units (RSUs)
  • 401K employer matching
  • Comprehensive medical, dental, and vision plans for employees and family
  • Flexible Spending Account
  • Company-paid Life insurance, Short- and Long-term disability insurance
  • Generous holiday allowance
  • Flexible time off plus sick leave
  • Reimbursement for home office equipment, phone, and internet expenses


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