Orthodontic Treatment Coordinator Professional

2 days ago


Tucson, Arizona, United States Dorsett Dentistry & Braces - a Benevis company Full time

Job Summary:

Dorsett Dentistry & Braces, a Benevis company, is seeking a highly skilled and bilingual Orthodontic Treatment Coordinator to join our team. As a key member of our clinical staff, you will play a vital role in providing exceptional patient care and ensuring a positive experience for our patients.

Key Responsibilities:

  • Presenting orthodontic treatment plans and estimates of treatment costs to patients in a clear and effective manner.
  • Educating patients on the orthodontist's treatment plan and discussing insurance coverage and finance options.
  • Tracking and monitoring collections, and performing patient follow-up as needed.
  • Explaining and promoting company payment policies and procedures to patients.
  • Obtaining high treatment acceptance by explaining cost of treatment, insurance coverage, and finance options.
  • Soliciting referrals from patients post-treatment and tracking satisfaction with work provided.
  • Contacting patients/guarantors prior to appointments to confirm fees due and appointment details.
  • Performing duties with the highest integrity, adhering to government regulations, company standards, and compliance programs.

Requirements:

  • High School Degree or GED Equivalent Required.
  • Minimum of 1+ years working experience as an Orthodontic Treatment Coordinator in another practice is required.
  • Minimum of 3+ years of customer experience preferred.
  • High-level knowledge of Orthodontics and associated treatment planning preferred.
  • Strong written and oral communication skills required.
  • Ability to articulate techniques utilized in the Orthodontic field, treatment plan presentations, and CDT codes highly preferred.
  • Knowledge of dental insurances, service limits, PPO, Self-Pay collections, and financing options preferred.
  • Proficiency in computer usage and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.) strongly preferred.
  • Bilingual English-Spanish is a plus.
  • Additional certification may be required dependent on location.

What We Offer:

  • Competitive compensation.
  • Quarterly bonuses based on Office performance.

Comprehensive Benefits Package:

  • Medical, Dental, Vision, 401K with match, flexible spending accounts.
  • Paid time off, company holidays, and much more.

Our Company Culture:

We value teamwork, mutual respect, and cooperation. We do not practice unlawful discrimination, including harassment, or tolerate it in our workplace. We are an equal opportunity employer and welcome applications from diverse candidates.



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