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Bilingual Orthodontic Treatment Coordinator Specialist
2 months ago
Job Summary:
Dorsett Dentistry & Braces, a Benevis company, is seeking a highly skilled and bilingual Orthodontic Treatment Coordinator to join our team. As a key member of our clinical staff, you will play a vital role in providing exceptional patient care and ensuring a positive experience for our patients.
Key Responsibilities:
- Presenting orthodontic treatment plans and estimates of treatment costs in an effective manner
- Educating and discussing the orthodontist's treatment plan with patients
- Collecting and tracking payments, and monitoring patient follow-up
- Explaining and promoting company payment policies and procedures
- Obtaining high treatment acceptance by explaining cost of treatment, insurance coverage, and finance options
- Soliciting referrals from patients post-treatment and tracking satisfaction
- Contacting patients/guarantors regarding fees due and confirming appointments
- Performing to the highest integrity by adhering to all government regulations, company standards, and compliance programs
Requirements:
- High School Degree or GED Equivalent Required
- Minimum of 1+ years working experience as an Orthodontic Treatment Coordinator in another practice is required
- Minimum of 3+ years of customer experience preferred
- High level knowledge of Orthodontics and associated treatment planning preferred
- Strong written and oral communication skills required
- Ability to articulate techniques utilized in the Orthodontic field, treatment plan presentations, and CDT codes highly preferred
- Knowledge of dental insurances, service limits, PPO, Self-Pay collections, and financing options preferred
- Proficiency in computer usage and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.) strongly preferred
- Bilingual English-Spanish is a plus
What We Offer:
- Competitive compensation
- Quarterly bonuses based on Office performance
Comprehensive Benefits Package:
- Medical, Dental, Vision, 401K with match, flexible spending accounts
- Paid time off, company holidays, and much more
Our Company Culture:
We value teamwork, mutual respect, and cooperation. We do not practice unlawful discrimination, including harassment, or tolerate it in our workplace. We are an equal opportunity employer and welcome applications from diverse candidates.
