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Healthcare Treatment Coordination Specialist

2 months ago

Tucson, Arizona, United States Transitions Counseling and Consulting Full time
Position Overview

Transitions Counseling and Consulting is on the lookout for a dedicated Treatment Coordination Specialist to enhance our administrative support and facilitate care collaboration for our clients and their families.

Our Commitment: We are devoted to delivering accessible and proficient mental health services to individuals of all ages across Arizona. Our goal is to ensure a safe and high-quality therapeutic environment that values diversity while also preparing the next generation of therapists to excel in their practice. We aim to be a recommended organization for treatment, training, and career opportunities, known for our empathy, expertise, and mutual support.

Compensation Structure:

  • Hourly position (benefits included) at $19.00 per hour
  • Contractual position (benefits not included) starting at $22+ per hour

Employee Benefits:

We prioritize the well-being of our team, enabling them to provide exceptional care to our clients. Full-time employees enjoy a comprehensive benefits package, including:

  • Flexible scheduling options
  • Tailored compensation plans to suit individual needs
  • Generous time off policy exceeding 180 hours in the first year, including PTO, sick leave, holidays, and personal days
  • Comprehensive benefits package featuring BCBS medical plans (multiple PPO and Alliance Network options), dental, and vision coverage
  • Access to telehealth services through BCBS for convenient medical and mental health consultations
  • Health Savings Account (HSA)
  • Dependent Care Flexible Spending Account (DC-FSA)
  • Complimentary access to health and wellness resources via Sharecare
  • Opportunities for professional advancement and specialization
  • A supportive team culture and clinical guidance
  • Robust administrative support from an experienced back office

Key Responsibilities:

  • Engage with clients and their families through in-person meetings and secure digital platforms to schedule initial appointments and discuss financial agreements
  • Address client inquiries regarding treatment options, account statuses, and balances
  • Collaborate with various healthcare professionals (providers, hospitals, insurance representatives) to ensure smooth referrals for treatment
  • Monitor and follow up on outstanding documents and financial agreements through phone, email, and secure messaging
  • Track client attendance and absences in group services
  • Contact insurance providers to verify eligibility and obtain authorizations for care

Qualifications:

  • Minimum requirement: High school diploma or equivalent
  • Preferred experience in a healthcare or behavioral health environment
  • Familiarity with electronic healthcare records (EHR) is advantageous
  • Proficient in basic computing skills, particularly with Microsoft Office Suite (Word, Excel)
  • Exceptional organizational skills and the ability to manage frequent interruptions while communicating effectively and courteously
  • Must possess a current level one fingerprint clearance card issued by the Arizona Department of Public Safety and maintain it as required
  • Continuous maintenance of active Cardiopulmonary Resuscitation (CPR) certification is necessary.