Loan Servicing Specialist

3 weeks ago


McAllen, Texas, United States Texas Regional Bank Full time
Job Summary

As a Loan Servicing Specialist at Texas Regional Bank, you will play a critical role in ensuring the smooth operation of our loan portfolio. Your primary responsibility will be to perform all servicing and operational aspects related to our loan portfolio, providing assistance and support to our professional lending staff. You will be responsible for providing superior customer service and assisting with daily operations of the department, as needed.

Key Responsibilities
  1. Ensure timely completion of loan boarding and review loans to ensure accurate reporting in compliance with federal and state regulatory requirements.
  2. Process non-accrual and charge-off transactions, review outside counsel loan documents, and process loan recoveries.
  3. Track collateral hazard and flood insurance, provide payoffs, loan verifications, and process releases of lien.
  4. Work with third-party vendors to resolve hazard insurance coverage issues and maintain collateral files and documentation.
  5. Monitor and maintain loan escrow accounts to ensure timely payment of taxes and insurance.
  6. Perform weekly, monthly, and annual GL balancing and reconciliation, and assist with callback duties for loan payments, advances, and new loans.
  7. Assist with the prompt clearing of documentation exceptions and follow up with lenders and/or attorneys to clear exceptions.
  8. Assist with UCC lien searches post-funding of loans and perform additional duties as requested.
Additional Responsibilities
  • Support and promote the Bank's vision, mission, and core values, organizational structure, and policies and procedures.
  • Utilize excellent analysis, observation, and decision-making skills to determine key priorities and ensure resources are properly aligned.
  • Develop and maintain effective relationships with Board members, officers, employees, and members of the business and civic community.
  • Provide strong, compassionate, and visible leadership, which fosters positive attitudes and trust among employees, customers, and prospects.
Requirements
  • A self-starting team player with a High School Diploma or GED.
  • 5 years or more of banking experience with a minimum of 3 years in loan documentation (preferred).
  • PC literate and knowledge of spreadsheet and word processing software are required.
  • Attention to detail and a high degree of mental concentration are required, as well as the ability to multi-task.
  • Knowledgeable in loan compliance and regulations.
  • Must be physically present in the bank to perform job duties.


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