Fitness Club Representative
4 weeks ago
At DJD Fitness, we're committed to providing an exceptional member experience. As a Member Services Representative, you'll play a vital role in achieving this goal.
Key Responsibilities:- Customer Service: Provide top-notch service to members, prospective members, and guests, ensuring a positive experience at our facilities.
- Facility Maintenance: Maintain the overall cleanliness of our facilities, ensuring a safe and healthy environment for our members.
- Account Management: Manage member accounts, handle new sign-ups, and facilitate updates as needed.
- Communication: Respond to member inquiries and concerns in a timely and professional manner, escalating issues to management as necessary.
- Customer Service Background: Previous experience in customer-facing roles is preferred.
- Basic Computer Proficiency: Familiarity with computer systems and software.
- Passion for Fitness: A genuine interest in fitness and health is essential.
- Positive Attitude: A friendly, approachable demeanor is required.
- Punctuality and Reliability: Consistent attendance and a strong work ethic are must-haves.
- Standing and Walking: Prolonged periods of standing and walking during shifts.
- Talking and Communication: Frequent communication with members and colleagues.
- Lifting and Mobility: Occasional lifting and mobility requirements.
$14.00 per hour, plus bonus pay and a free Black Card membership.
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