Security Operations Officer

2 weeks ago


Las Vegas, Nevada, United States Golden Entertainment Full time

Overview: Responsible for overseeing and safeguarding designated areas to ensure a secure atmosphere for patrons, staff, and the organization’s assets. Fosters exceptional guest relations and executes various related tasks as required.

Key Responsibilities:

  • Ensures the safety of the establishment and all personnel and visitors.
  • Monitors all monetary transfers and the physical movement of cash and tokens within the premises.
  • Engages with guests and team members in a courteous manner and collaborates with local law enforcement when necessary.
  • Conducts regular patrols throughout the property.
  • Assists guests with access to their accommodations.
  • Responds promptly to incidents involving guest or employee injuries or health issues.
  • Secures areas as directed by supervisory staff.
  • Preserves evidence at crime scenes for investigation by authorities.
  • Utilizes scanning technology to document patrol activities.
  • Facilitates table game operations, transports markers, and verifies jackpot payouts.
  • Provides assistance to guests with mobility challenges.
  • Leads evacuation procedures during emergencies and offers support to guests as needed.
  • Manages key distribution through the Key-Trac system for other team members.
  • Ensures adherence to all relevant gaming regulations and internal policies, including Title 31 and federal guidelines.
  • Operates the fire control center and lost and found as required.
  • Performs additional duties as assigned.

Qualifications:

  • High school diploma or equivalent.
  • Minimum age of 21 years.
  • Ability to comprehend and interpret safety protocols, operational instructions, and procedural manuals.
  • Capability to compose routine reports and correspondence.
  • Preferred:
  • Experience in law enforcement, military service, or emergency medical services.
  • Required Work Cards:
  • Alcohol awareness certification.
  • Gaming license.
  • Physical Requirements:
  • Ability to work in varying temperatures and in environments with high noise levels.
  • Frequent walking, standing, and indoor work (over 75% of the time).
  • Strong vision, hearing, speech, and literacy skills are essential.

Disclaimer: The above information is intended to outline the general nature and level of work performed by individuals in this role. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required for this position. Tasks may be performed with or without reasonable accommodations.


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