Automotive Sales Representative
5 days ago
Automotive Sales Representative
Job Summary:
We are seeking a highly motivated and organized Automotive Sales Representative to join our team at Johnson City Acura Mazda. As a key member of our Business Development Center (BDC), you will be responsible for managing inbound leads, making outbound calls, and setting appointments for our sales team.
Key Responsibilities:
Handle inbound and outbound calls in a professional and courteous manner.
Respond promptly to internet leads and customer inquiries via phone, email, and text.
Schedule sales appointments for customers to visit the dealership.
Maintain and update customer information in our CRM system.
Work closely with the sales team to ensure a smooth handoff of leads.
Follow up with customers who have visited the dealership to ensure satisfaction and encourage repeat business.
Meet or exceed monthly performance goals and KPIs.
Requirements:
Previous experience in a BDC or call center role, preferably in the automotive industry.
Strong communication skills, both written and verbal.
Ability to build rapport quickly with customers.
Proficient in using CRM software and other computer applications.
Highly organized with strong time management skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Positive attitude and a willingness to learn.
What We Offer:
Competitive base salary plus performance-based bonuses.
Comprehensive benefits package, including health, dental, and vision insurance.
401(k) retirement plan with company match.
Paid vacation and holidays.
Ongoing training and professional development opportunities.
A supportive and collaborative team environment.
How to Apply:
Interested candidates are encouraged to submit their resume and a cover letter detailing their qualifications and interest in the position.
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