Automotive Sales Specialist

3 days ago


Iowa City, Iowa, United States Free Service Tire & Auto Centers Full time

Job Title: Automotive Guest Care Sales Specialist

Job Summary:

We are seeking a highly motivated and customer-focused Automotive Guest Care Sales Specialist to join our team at Free Service Tire & Auto Centers. As a key member of our sales team, you will be responsible for providing exceptional guest care and driving sales of automotive repair services and tires.

Key Responsibilities:

  • Provide a superior guest care experience and assist in driving sales of automotive repair services and tires.
  • Contribute to the growth of the business through strong sales presentations to our guests and product and service knowledge.
  • Answer phone calls, invite guests into our store, and make them feel welcome during their visit.
  • Successfully complete Monro's training program to enable Guest Care Specialist to execute the Monro selling process.
  • Assist in various aspects of customer care, work order completion, and register assistance, facility maintenance, and outside purchase ordering.
  • Follow all policies and procedures related to cash, credit, check, refund, and return policies.
  • Partner with management to produce a safe and healthy work environment that complies with all local, state, and federal laws, as well as with company policies and procedures.

Requirements:

  • High school diploma or equivalent required.
  • Valid driver's license.
  • One (2) year of sales experience needed.
  • Preferred two (2) years of related experience in the automotive service environment.
  • Strong verbal communication skills, able to accurately write sales work orders, and effectively explain services to customers.
  • Strong problem-solving skills.
  • Ability to work days, evenings, weekends, and holidays.

Physical Demands:

  • Frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
  • Frequent standing and walking for long periods of time.
  • Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
  • Climb up and down ladders to retrieve and stock merchandise.
  • Communicate effectively in person, by telephone, or by using telecommunications equipment.
  • Enter and locate information on a computer.
  • Safely operate a motor vehicle.

What We Offer:

  • A competitive hourly guaranteed range of $14 - $18 per hour.
  • Opportunities for career growth and advancement.
  • A safe and healthy work environment.
  • A comprehensive training program.

Equal Opportunity Employer:

Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.



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