Senior Debt Recovery Specialist
3 weeks ago
Role Summary
We are seeking a highly skilled Senior Debt Recovery Specialist to join our team at Singlepoint. As a key member of our collections team, you will be responsible for responding to incoming calls from debtors, conducting debtor trace and locate efforts, and establishing payment arrangements.
Key Responsibilities
- Respond to incoming calls from debtors
- Conduct debtor trace and locate efforts using advanced search engines
- Establish and document payment arrangements with debtors
- Identify and escalate priority issues
Requirements
- 5+ years of commercial collection experience
- Knowledge of federal and state laws and regulations (FDCPA, FCRA, TCPA, etc.)
- Strong organizational skills
- Excellent customer service skills with a focus on phone etiquette
- Critical thinking abilities
- Proficiency in computer skills
- Collector's license with the ability to be licensed across the country
About Singlepoint
Singlepoint is a leading industry leader in collections with over 40 years of experience. We value our clients, customers, and employees by treating each person with dignity, respect, and compassion during every interaction.
What We Offer
- Full-time, Monday-Friday schedule with no weekend requirements
- Up to $20 hourly plus lucrative bonus structure
- Comprehensive paid and remote training program
- Competitive benefit package including 8 paid holidays annually and up to 3 weeks of PTO and Sick Leave
Equal Opportunity Employer
Singlepoint is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a work environment that is free from discrimination and harassment.
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