Host and Guest Experience Specialist
3 weeks ago
Live Nation Entertainment is a global leader in live entertainment, and we're seeking a highly motivated and customer-focused individual to join our team as a Host at our iconic venue in Philadelphia. As a Host, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable experience for all who visit our venue.
Key Responsibilities- Greet guests promptly and courteously, providing a warm and welcoming atmosphere
- Manage the flow of guests, ensuring a smooth and efficient experience
- Obtain guest information, including names, party sizes, and special requests
- Direct guests to their seats, ensuring they have everything they need
- Anticipate and respond to guest needs, providing exceptional service and ensuring their satisfaction
- Market current and future shows, menu items, and retail offerings to guests
- Provide information about the venue, events, and artists appearing at the House
- Thank guests for visiting and invite them to return
- Communicate with door hosts, kitchen staff, and management to ensure seamless operations
- High school diploma or equivalent
- Working knowledge of restaurant operations, seating procedures, and guest relations
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced, dynamic environment
- Flexibility to work a variety of shifts, including days, nights, weekends, and holidays
- Previous customer service or hosting experience
- Skilled in interpersonal communication and teamwork
As a Host at Live Nation, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. You will also be part of a dynamic and inclusive team that values diversity, equity, and inclusion.
We are an equal employment opportunity employer and welcome applications from individuals of all backgrounds. If you are a motivated and customer-focused individual who is passionate about live music and exceptional service, we encourage you to apply for this exciting opportunity.
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