Customer Service Liaison
2 days ago
We are seeking a highly skilled Customer Service Representative to join our team at LaFollette Medical Center. As a key member of our customer service team, you will be responsible for providing exceptional support to our employees, managers, and vendors through various communication channels.
Key Responsibilities- Respond to inquiries from employees, managers, and vendors via phone, email, voicemail, and fax using predefined scripts.
- Advise employees on how to utilize our self-service platform to perform self-service transactions.
- Develop and maintain a thorough understanding of our products and services to provide accurate information and support.
- Collaborate with internal teams to resolve customer issues and improve overall customer experience.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong problem-solving skills and attention to detail.
- Proficiency in using computer software and systems.
LaFollette Medical Center is a leading healthcare provider dedicated to delivering exceptional patient care and service. We offer a dynamic and supportive work environment, competitive compensation, and opportunities for professional growth and development.
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Customer Service Liaison
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