Customer Service Liaison

4 weeks ago


La Follette, United States LaFollette Medical Center Full time
Job Summary

We are seeking a skilled Customer Service Representative to join our team at LaFollette Medical Center. As a key member of our customer service team, you will be responsible for providing exceptional support to employees, managers, and vendors through various communication channels.

Key Responsibilities
  • Respond to telephone and written inquiries using predefined scripts
  • Advise employees on how to utilize the self-service platform for transactions
  • Develop and maintain knowledge of the self-service platform and its features
  • Provide timely and effective support to resolve customer issues
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Knowledge of customer service principles and practices

Why Join Our Team?

At LaFollette Medical Center, we value our employees and strive to provide a supportive and inclusive work environment. As a Customer Service Representative, you will have the opportunity to make a positive impact on our customers and contribute to the success of our organization.



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