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Senior Operations Manager

2 months ago

Bethlehem, Pennsylvania, United States Cencora Full time
About the Role

We are seeking a highly skilled and experienced Senior Operations Manager to join our team at Cencora. As a key member of our leadership team, you will be responsible for managing the warehouse operations within our Bethlehem Distribution Center.

Key Responsibilities
  • Plan, coordinate, and manage warehouse operations in a large, high-volume, highly automated, and complex facility.
  • Ensure efficient working operation of automated warehouse systems and processes with a heavy focus on outbound operations.
  • Lead a team of Warehouse Managers to prioritize projects and initiatives, collaborate, and drive performance improvements and standardization.
  • Manage the process of order filling and outbound shipping, receiving, and stocking.
  • Monitor performance and productivity measures in the facility and drive quality, efficiency, and cost savings.
  • Act as a backup for leadership team as necessary.
  • Review and monitor standard operating procedures, make observations, and recommend improvements to promote customer experience, efficiency, accuracy, improved service, and lower costs.
  • Supervise associate relations functions, including hiring, terminating, performance management, development, and training of warehouse associates.
  • Ensure that Distribution Center equipment is maintained and in proper working order.
  • Establish and maintain positive working relationships with Distribution Center associates.
Requirements
  • Broad training in fields such as business administration, accountancy, sales, marketing, computer sciences, or similar vocations, generally obtained through completion of a four-year bachelor's degree program or equivalent combination of experience and education.
  • Normally requires a minimum of two (2) years directly related and progressively responsible experience.
  • Must be relocatable to meet the needs of the business.
  • Working knowledge of automated warehouse operating systems and ABC warehouse operations.
  • Ability to communicate effectively both orally and in writing, with good analytical and mathematical skills.
  • Strong interpersonal and leadership skills, with strong organizational skills, attention to detail, and ability to meet deadlines.
  • Good decision-making skills, with excellent problem-solving skills to resolve issues effectively and efficiently.
  • Knowledge of computers to operate effectively with Outlook, PowerPoint, Word, and Excel.
About Cencora

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or membership in any other class protected by federal, state, or local law.

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day.

We offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.