Title Operations Manager

2 weeks ago


Bethlehem, Pennsylvania, United States BerkOne Full time

{"h1": "Title Operations Supervisor Job Description", "p": "At BerkOne, we are seeking a highly skilled Title Operations Supervisor to lead our Secure Room Titles team. As a key member of our team, you will be responsible for overseeing and managing the Secure Room operations within our Vehicle Titles Department.

Your primary focus will be to ensure our Secure Room is organized, manage employee assignments and productivity, and provide training and feedback to support their operations.

Additional responsibilities include:

* Acting as the point of contact for all staff and overseeing the secured space daily.
* Ensuring all department activity meets Service Level Agreements according to the client agreement.
* Directly supervising and training Secure Room existing employees and new hires.
* Setting expectations for the department and monitoring employees' job performance, performance reviews, professionalism, scheduling, problem resolution, conflicts, and time keeping.
* Effectively communicating with senior management, Secure Room team, and other departments.
* Ensuring external client communication, by phone or email, is done in a professional and courteous manner.

If you are a self-starter who can lead operational and project teams, as well as effectively plan and schedule work for your team, we encourage you to apply.

Requirements:

* Associates Degree or equivalent knowledge of business practice; and
* Minimum 2 years automotive title experience; or
* Minimum 3 years banking, business, clerical experience; and
* Minimum 1 year supervisory related experience.
* Possess good analytical skills and problem-solving skills
* Excellent verbal and written communication skills

We offer a competitive salary, on-the-job training, and a comprehensive benefits package, including medical, dental, vision, and life insurance, as well as a 401(k) with profit sharing.

If you are interested in this exciting opportunity, please submit your application.

At BerkOne, open and honest communication is the mobilizing force that maintains the integrity of our company. We interact with each other and our clients with respect and trust. Our employees drive the success of our organization, and we are committed to providing the environment for them to succeed.

We are an Equal Opportunity Employer and welcome applications from diverse candidates.

Compensation details: 45000-50000 Yearly Salary

PIab3c9d5d1d5e-31181-35661168
"}



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