Customer Service Representative
4 days ago
We are seeking a Customer Service Representative to provide exceptional support to our customers. As a key member of our team, you will be responsible for handling customer inquiries, resolving technical issues, and providing product information.
Responsibilities:
- Respond to customer inquiries and concerns in a timely and professional manner
- Provide detailed information about our medical alert systems and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of our products and services
Qualifications:
- Previous experience in customer service, sales, or related fields
- Ability to build rapport with clients and provide excellent communication skills
- Ability to prioritize and multitask in a fast-paced environment
- Positive and professional demeanor
- Ability to work full-time in White Plains, NY
LifeFone is an equal opportunity employer and welcomes applications from diverse candidates.
About LifeFone:
LifeFone is a leading provider of medical alert systems that enable individuals to have instant access to caring, compassionate help 24/7. By providing early intervention in emergency situations, LifeFone ensures that subscribers' independence and overall quality of life are maintained.
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