Event Parking Coordinator
2 weeks ago
Division/Department: Rail Events Production/Front of House
Reports To: Front of House & Business Manager
Type of position: Non-Exempt/Hourly
Employee Classification: Seasonal
Compensation: $16.00/hr
Job Summary: The Event Parking Coordinator collaborates with the Front of House & Business Manager and Parking Supervisor to serve as a primary customer service representative, facilitating the parking operations associated with events. This role is crucial in creating a positive first impression, necessitating both efficiency and a welcoming demeanor.
Essential Duties and Responsibilities:
- Greet patrons as they arrive at the parking facility and assist with their parking needs
- Verify parking reservations and guide customers to the nearest available spaces
- Provide information regarding customer service or direct patrons to the ticketing area as necessary
- Collaborate with the event team to foster a positive, enjoyable, and rewarding atmosphere for all staff and guests
- Help maintain the cleanliness and safety of the parking area, ensuring an orderly environment
- Report any safety concerns to the Parking Supervisor
- Perform additional duties as assigned
- Prior experience in parking management and customer service is preferred
- Strong leadership and communication abilities
- Exceptional customer service skills
- Vigilant and aware of surroundings
- Possess articulate communication skills in personal interactions
- Predominantly outdoor work environment
- Ability to work in cold, snowy, or otherwise inclement winter conditions
- Willingness to work evenings and weekends
- Capability to lift objects weighing up to 20 pounds
- Flexible schedule required, including evenings, weekends, and potential overtime
- Majority of time spent on foot
- Be part of a unique Broadway-style performance on a moving train
- Excellent opportunity for individuals beginning their careers in theater
- Contribute to creating a magical experience for guests
- Competitive industry compensation and a chance to expand your theater network and forge lasting connections
- Enhance and positively influence the holiday experience for all attendees
- Join an inclusive team in a supportive environment with high expectations for personal and team performance
- Catered meals provided on busy show days
- Complimentary tickets for friends and family
- Potential for a bonus at the end of the season
With a total of 60-75 individuals comprising the cast, crew, and front of house staff present daily, and the potential for over 2,000 guests, our days can be quite busy. In this fast-paced environment, Rail Events Productions is committed to properly supporting and training everyone to excel in their roles. We strive to cultivate a safe and encouraging atmosphere where employees can grow during their tenure with the company. Recognizing the long hours required throughout the season, we prioritize supporting our local teams during the bustling holiday schedule.
Salary Description
$16.00/hr
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