IT Support Specialist
1 month ago
Job Summary:
We are seeking a highly skilled Systems Administrator II to join our team at the Texas Department of Aging & Disability Services. The successful candidate will be responsible for performing entry-level systems administration work, including assisting with the upkeep, configuration, and reliable operation of systems.
Key Responsibilities:
- Installs and upgrades computer components and system software
- Works under close supervision, with minimal latitude for the use of initiative and independent judgment
- Performs routine automation and provides technical support to agency staff
- Assists in the planning and implementation of Information Technology Initiatives
- Handles service requests, troubleshoots technical issues, and tests new equipment and software
Requirements:
- Knowledge of systems administration, computer hardware and software configuration, and troubleshooting
- Ability to recognize, analyze, and resolve complex technical issues
- Effective verbal and written communication skills
- Ability to prioritize and manage heavy workloads
- Ability to work independently in a fast-paced environment
Working Conditions:
The Systems Administrator II will work in a fast-paced environment, interacting with all levels of staff and providing effective customer support. The position requires the ability to travel between office locations to support customers, up to 35% of work time.
Education and Experience:
A bachelor's degree in Computer Science, Information Technology, or a related field, and 0-2 years of experience in systems administration or a related field.
Why Join Our Team:
The Texas Department of Aging & Disability Services is a dynamic and innovative organization that values its employees. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
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