Sales and Customer Service Representative

3 days ago


Mobile, Alabama, United States Five Below Full time
About Five Below
At Five Below, we're passionate about providing a unique and exciting retail experience for our customers. We're a leading specialty retailer offering a wide range of products at extremely low prices.

Job Summary
We're seeking a highly motivated and customer-focused Sales and Customer Service Representative to join our team in Mobile, AL. As a key member of our store team, you'll be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and supporting sales initiatives.

Responsibilities
- Provide outstanding customer service by engaging with customers, responding to their needs, and resolving any issues promptly
- Maintain a high level of product knowledge to assist customers with their purchases
- Restock shelves, face merchandise, and maintain a visually appealing store environment
- Process transactions accurately and efficiently using our point-of-sale system
- Participate in visual merchandising and inventory management activities
- Collaborate with colleagues to achieve sales goals and promote a positive store culture

What We Offer
- Competitive hourly rate: $10.50-$12.00 per hour (estimated salary)
- Opportunities for advancement and professional growth
- A fun and dynamic work environment with a team-oriented culture
- Discounts on Five Below merchandise

Requirements
- High school diploma or equivalent required; some college or prior retail experience preferred
- Excellent communication and interpersonal skills
- Ability to work a flexible schedule, including evenings and weekends
- Basic math skills and accuracy with handling cash and operating a point-of-sale system
- Physical ability to stand for long periods, lift up to 25 pounds, and maneuver merchandise as needed


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