Customer Service Representative

7 days ago


Mobile, Alabama, United States Wal-Mart Full time
About the Job:

We are seeking a Customer Service Representative to join our team at Sam's Club. As a Customer Service Representative, you will play a critical role in providing exceptional customer service and support to our members. Your primary responsibility will be to ensure that every member interaction is positive, helpful, and respectful.

You will be expected to handle customer inquiries, resolve issues, and provide information about our products and services. Additionally, you will be responsible for maintaining accurate records, processing transactions, and performing other administrative tasks as needed.

Key Responsibilities:
  • Provide exceptional customer service and support to members.
  • Handle customer inquiries and resolve issues in a timely and professional manner.
  • Process transactions accurately and efficiently using cash registers and other point-of-sale systems.
  • Maintain accurate records and perform other administrative tasks as needed.
  • Collaborate with other sales floor associates to achieve sales goals and objectives.

Requirements:
  • High school diploma or equivalent required.
  • 1-2 years of retail experience preferred.
  • Excellent communication and interpersonal skills.
  • Able to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Able to lift up to 25 pounds and stand for long periods of time.

Salary: $20.50 per hour, estimated salary range $42,019 - $51,197 annually.

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