Customer Service Representative

3 weeks ago


Mobile, Alabama, United States RNR Tire Express Full time

RNR Tire Express, a national franchise retailer of quality tires and custom wheels, seeks a Customer Service Representative to join their office team. As a key member of the company, this role plays a vital part in maintaining customer relationships and ensuring timely renewals.

With a competitive salary ranging from $30K to $45K per year, including base pay and commission, this position offers excellent compensation and opportunities for growth. The ideal candidate will possess strong communication skills, be patient and tactful when interacting with customers, and have the ability to multitask effectively.

The typical workday involves spending most time on the phone or computer, reviewing applications, and identifying opportunities to renew customer agreements. This may involve making calls to customers regarding expired agreements and assisting in resolving issues to facilitate renewal and prompt payment. Additionally, the representative will schedule voluntary turn-ins of merchandise and participate in field activities such as product pickup and door hangers.

Key qualifications for this role include experience in sales, account management, or a related field, a valid driver's license with a clean driving history, and proficiency in English. Strong computer and phone skills are also essential, as is the ability to work a flexible schedule.

Benefits for this position include 401(k) matching, dental insurance, health insurance, life insurance, and vision insurance. RNR Tire Express prioritizes employee well-being and provides an excellent work environment that fosters growth and success.



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