Legal Intake Coordinator
3 weeks ago
We are seeking a highly skilled Legal Intake Specialist to join our team at The Wright Legal Group, LLC. As a Legal Intake Specialist, you will be the first point of contact for prospective clients, providing exceptional customer service and ensuring a smooth onboarding process.
Key Responsibilities:
- Screen incoming potential client calls to determine the scope of the firm's services
- Book consultations with our lawyers to expand our caseload and ensure accurate meeting schedules
- Collect and enter data into our case management system to facilitate a seamless onboarding process for new clients
- Perform various administrative tasks, including managing spreadsheets, writing emails, and transcribing notes
- Coordinate awareness initiatives and foster relationships with other attorneys and the marketing team to grow our prospective client base
Requirements:
- CRM and case management software experience a plus
- Excellent communication and empathy skills
- Sales or customer service experience highly valued
- Proficiency in Microsoft Office, especially Microsoft Excel
- Solid data entry, spreadsheet management, and computer skills
About Us:
The Wright Legal Group, LLC is an award-winning law firm based in Columbus, Georgia, with offices in Atlanta, GA, and Washington DC. We are a small team that believes in training and mentoring, providing great customer service while delivering excellent results.
We are a boutique litigation firm that focuses on achieving the best possible results for our clients in areas such as Personal Injury, Wrongful Death, Driving Under the Influence, Probate Litigation, Veterans Claims, and Immigration.
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