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Sales Operations Assistant

2 months ago

Fort Wayne, Indiana, United States Do it Best Full time

Sales Operations Assistant

Location: Fort Wayne, IN
Level: Hourly
Division / Department: Lumber & Building Materials
Reporting to position: Division Manager

About the Role: The Sales Operations Assistant position demands adaptability and effectiveness. This individual will collaborate with Lumber and Building Materials personnel and supervisors to achieve objectives, engage in projects, support administrative tasks, and brainstorm innovative ideas.


Key Responsibilities:
  • Engage in a diverse and cooperative team atmosphere, employing clear communication to enhance productivity and contribute to team success.
  • Assist Lumber & Building Materials (LBM) managers and supervisors in gathering information, expediting tasks, and completing projects.
  • Input and manage sales orders, purchase orders, and contracts.
  • Conduct audits on orders to ensure precision.
  • Provide support to Traders and Specialists with order tracking.
  • Prepare documents, materials, presentations, and other projects as required.
  • Update and maintain member information as necessary.
  • Respond to calls and assist with inquiries or direct them to the appropriate department.
  • Support inventory management tasks.
  • Collect freight rates.
  • Revise reports, documentation, and price lists as needed.
  • Coordinate meetings within the department and across the trading floor.
  • Assist with any additional tasks requested by traders.

Education and Experience:
  • High school diploma required.
  • Associate's degree preferred.
  • Experience in customer service is advantageous.

Skills and Abilities:
  • Exceptional oral and written communication skills.
  • Strong attention to detail to ensure accuracy.
  • Self-motivated with a desire to learn about products and processes.
  • Problem-solving abilities and capacity to meet deadlines.
  • Organizational skills with a customer service focus.
  • Positive demeanor and personality.
  • Proficient in data entry and technology, including Google Workspace.

Benefits Available:
  • Comprehensive insurance benefits package including Medical, Dental, & Vision.
  • Paid time off to promote work/life balance.
  • Profit sharing opportunities.
  • Bonus Pay potential.
  • Retirement funding options.
  • Education reimbursement.
  • Health club reimbursement.
  • Opportunities for career advancement.

About Do it Best:
We are the only US-based, member-owned hardware, lumber, and building materials cooperative in the home improvement sector. We proudly serve thousands of locations in over 50 countries, providing exceptional merchandise and services that drive us to nearly $5 billion in annual sales. Our mission is to assist our members in growing and realizing their aspirations.

Culture:
Every team member is recognized as an individual, with their inherent value prioritized. We emphasize your career development through personalized training, conferences, tuition assistance, mentoring, and more. We foster genuine relationships by organizing social events and cultivating a culture where lasting friendships flourish. The three most appreciated aspects of being part of the Do it Best team are the culture, compensation, and the fulfillment each team member derives from their role.

Our Philosophy:
Serving others as we wish to be served.

Our Mission:
Making the best even better.

Our Goal:
Helping members grow and achieve their dreams.