Student Services Coordinator

5 days ago


Phoenix, Arizona, United States Maricopa Community College District Full time
Job Summary

We are seeking a dedicated and detail-oriented Student Services Specialist to join our team at South Mountain Community College. As a key member of our student services team, you will play a critical role in supporting students throughout their academic journey.

Key Responsibilities
  • Provide exceptional student support services, including FAFSA workshops, pre-advisement, and admissions assistance.
  • Perform administrative tasks such as answering student inquiries, serving as the first point of contact, and maintaining communication with both current and prospective students.
  • Maintain continuous communication with faculty to ensure seamless student access and retention strategies.
  • Build and sustain relationships with Guadalupe Community Partners to foster outreach and recruitment opportunities.
  • Support the Hoop of Learning Program through collaboration with high school partners, tribal communities, and the District Office.
  • Serve as the lead for part-time employees, ensuring weekly progress towards institutional and student success goals.
Requirements
  • Associate's Degree from a regionally accredited institution and one (1) year full-time of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs.
  • OR High School Diploma/GED and three (3) years full-time of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs.
Preferred Qualifications
  • Bachelor's Degree
  • Bilingual in foreign language, Spanish preferred
  • Three (3) Years of experience in an office setting
  • Two (2) Years of experience with customer service
  • Experience working with diverse communities
Working Conditions

Positions in this class typically require: reaching, standing, walking, lifting, fingering, grasping, talking, hearing, seeing and repetitive motions. Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects including the human body.

Work is routinely performed in an indoor, office environment with tabling events outdoors when required. Travel Required: Commuting between SMCC Guadalupe Center and SMCC Main Campus on occasion.



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