Insurance Account Manager

6 days ago

San Antonio, Texas, United States Independent Insurance Agents of Texas (IIAT) Full time
Job Summary

We are seeking a highly skilled Insurance Account Manager to join our team at Independent Insurance Agents of Texas (IIAT). As a key member of our organization, you will be responsible for maintaining strong relationships with our clients, providing exceptional customer service, and driving business growth.

Key Responsibilities
  • Client Service: Provide timely and professional service to existing clients, including updating policies, providing quotes, taking payments, and answering questions.
  • Claims Management: Handle customer calls and correspondence regarding new or existing insurance policies, and service all claims, including regular and after-hour claims.
  • New Business Development: Work with new clients or support a producer to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
  • Account Management: Set appointments and/or client calls to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
  • Product Expertise: Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
  • Issue Resolution: Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution.
  • Record Keeping: Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system.
  • Team Collaboration: Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed.
Requirements
  • Insurance License: Hold the insurance license required by your state and have a minimum of two years of insurance account management experience as well as a Bachelor's Degree or comparable work experience.
  • Industry Knowledge: Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
  • Customer Focus: Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations.
  • Problem-Solving: Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision.
  • Technology Proficiency: Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation.

We offer flexible work from home options and a dynamic work environment. If you're looking for a career that offers flexibility, job stability, strong compensation, and more, then we encourage you to apply.

  • Insurance Account Manager

    3 days ago

    San Antonio, Texas, United States Independent Insurance Agents of Texas (IIAT) Full time

    Job SummaryWe are seeking a highly skilled Insurance Account Manager to join our team at Independent Insurance Agents of Texas (IIAT). As an Insurance Account Manager, you will be responsible for maintaining strong relationships with our clients, providing exceptional customer service, and managing insurance policies to ensure seamless experiences for our...

  • Commercial Lines Account Manager

    2 weeks ago

    San Antonio, Texas, United States Independent Insurance Center Inc Full time

    Company Overview: Independent Insurance Center Inc. is a reputable independent insurance agency with a significant presence in the market. Our agency collaborates with a diverse range of Property & Casualty insurance providers, ensuring comprehensive coverage options for our clients. Our team consists of dedicated professionals who are invested in the...

  • Insurance Account Manager

    4 hours ago

    San Antonio, Texas, United States Combined Agents of America Full time

    Job Description:The Account Manager will be primarily responsible for the ongoing management of commercial clients, retention of new and renewal clients, and maintaining a partnership with the producer/agent to support clients and insurance carrier relationships.Key Responsibilities:Client Management: Manage the relationship between insurance company and the...

  • Commercial Lines Account Manager

    4 days ago

    San Antonio, Texas, United States World Insurance Associates, LLC. Full time

    Job OverviewAt World Insurance Associates, LLC., we are seeking a highly motivated and detail-oriented Commercial Lines Account Manager to join our team. As a key member of our organization, you will play a vital role in supporting our Account Executives with client management and retention.Key ResponsibilitiesAssist Account Executives in managing a book of...

  • Insurance Sales Representative

    4 days ago

    San Antonio, Texas, United States Gutierrez Insurance Agency Full time

    About Gutierrez Insurance AgencyWe are a dynamic and growing insurance agency seeking a highly motivated and customer-focused Insurance Sales Agent to join our team. As an Insurance Sales Agent, you will play a key role in helping our clients achieve their financial goals by providing them with personalized insurance solutions.Key Responsibilities:Client...

  • Agricultural Insurance Account Executive

    2 weeks ago

    San Angelo, Texas, United States Garrett Insurance Agency Full time

    Job OverviewCompany BackgroundGarrett Insurance Agency is a reputable independent insurance provider with a strong presence in the industry. Our goal is to deliver tailored insurance solutions that safeguard your most valuable assets. With extensive experience in the field, we pride ourselves on offering personalized support and customized plans that cater...

  • Insurance Account Executive

    2 weeks ago

    San Antonio, Texas, United States Farmers Insurance Greater San Antonio Area Full time

    Exciting Career Opportunity in SalesJoin our dedicated team at Farmers Insurance, serving the Greater San Antonio Area. We are seeking a confident and experienced professional who is passionate about delivering outstanding customer service and possesses a solid understanding of insurance solutions. This Full-Time role is ideal for individuals looking to...

  • Insurance Policy Specialist

    6 days ago

    San Antonio, Texas, United States Primera Insurance & Tax Services Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesClient Communication: Respond to client...

  • Commercial Insurance Account Executive

    1 week ago

    San Antonio, Texas, United States Jobot Full time

    Join Our Team as a Commercial Insurance Account ExecutiveAbout Us:We are a leading insurance brokerage firm dedicated to providing comprehensive insurance and benefits solutions tailored to our clients' diverse needs. Our team consists of skilled professionals who excel in navigating the complexities of the insurance industry.Why Work With Us?We offer a...

  • Insurance Account Representative

    3 days ago

    San Antonio, Texas, United States Kami Vidor - State Farm Agent Full time

    Job OverviewAre you looking for a challenging and rewarding career in the insurance industry? Kami Vidor - State Farm Agent is seeking a highly motivated and customer-focused individual to join our team as an Insurance Account Representative.Key ResponsibilitiesEstablish and maintain strong relationships with customers to promote State Farm products,...

  • Commercial Insurance Account Executive

    1 week ago

    San Antonio, Texas, United States AssuredPartners Full time

    Position Overview:We are seeking a licensed Property & Casualty Commercial Insurance Account Executive to become a vital part of our team. In this role, you will oversee clients' insurance requirements and collaborate with the sales department to create tailored P&C insurance strategies. This position provides significant exposure to senior management and...

  • FIA Personal Lines Account Manager

    1 day ago

    San Antonio, Texas, United States Frost Bank Full time

    About the RoleWe are seeking a highly skilled and experienced Personal Lines Account Manager to join our team at Frost Bank. As an Insurance Account Manager, you will be responsible for marketing, servicing, and providing support to Producers and Account Executives.Key ResponsibilitiesAssist Producers in identifying account-rounding and coverage enhancement...

  • Commercial Insurance Account Executive

    2 weeks ago

    San Antonio, Texas, United States AssuredPartners Full time

    Position Overview:We are seeking a licensed Property & Casualty Commercial Insurance Account Executive to become a vital part of our team. In this role, you will oversee clients' insurance requirements and collaborate with the sales department to craft appropriate P&C insurance strategies. This position provides significant exposure to Senior Leadership and...

  • Full Time Account Manager

    3 days ago

    San Antonio, Texas, United States Jennifer Hickman-Farmers Insurance Agency Full time

    Job OverviewWe are seeking a highly motivated and goal-oriented individual to join our team as a Full Time Account Manager at Jennifer Hickman-Farmers Insurance Agency. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our customers, understanding their business and personal needs, and providing...

  • Senior Commercial Insurance Account Executive

    1 week ago

    San Antonio, Texas, United States Jobot Full time

    Flexible Work Arrangement | Senior Commercial Insurance Account Executive Required | Leading Insurance Brokerage | Exceptional Growth and Compensation This opportunity is hosted by: Jobot About Us: We are a prominent and well-established insurance brokerage firm recognized nationally. As a comprehensive service provider, we address the varied needs of...

  • Insurance Agent Trainee

    3 days ago

    San Antonio, Texas, United States Trutela Insurance, LLC Full time

    About Trutela Insurance, LLCWe are a leading provider of commercial insurance solutions, dedicated to helping businesses like yours navigate the complexities of risk management. As a multifaceted insurance agent, you will play a critical role in driving our company's growth and success.Key ResponsibilitiesStay up-to-date on industry trends, regulations, and...

  • Insurance Claims Adjuster

    2 weeks ago

    San Antonio, Texas, United States Fred Loya Insurance Full time

    Job OverviewPosition: Insurance Claims AdjusterLocation: San Antonio, TXJob ID: JOB DESCRIPTIONRole SummaryThe Insurance Claims Adjuster is responsible for evaluating and managing claims to ensure fair and timely resolution. This role involves assessing coverage, determining liability, and providing exceptional service to all parties involved in the claims...

  • Personal Lines Insurance Account Specialist

    1 week ago

    San Antonio, Texas, United States Frost Bank Full time

    About the Role:Are you someone who possesses a curious nature and a strong desire to learn? Do you thrive in a dynamic environment and have a results-driven approach? If so, the Personal Lines Account Manager position at Frost Bank may be the perfect fit for you.At Frost, we believe in more than just employment; we focus on building a rewarding career that...

  • Insurance Sales Representative

    3 days ago

    San Antonio, Texas, United States Fred Loya Insurance Full time

    Job Description**Job Title:** Insurance Sales Representative**Job Summary:** We are seeking a highly motivated and customer-focused Insurance Sales Representative to join our team at Fred Loya Insurance. As a key member of our sales team, you will be responsible for quoting and selling new auto insurance policies, renewing policies, and servicing existing...

  • Personal Lines Insurance Account Specialist

    1 week ago

    San Antonio, Texas, United States Frost Bank Full time

    About the Role:As a Personal Lines Account Manager at Frost Bank, you will play a pivotal role in delivering exceptional service to our clients. Your inquisitive nature and commitment to excellence will be essential as you navigate a dynamic work environment focused on client satisfaction.Your Responsibilities:Collaborate with Producers to identify...